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Crynodeb o'r swydd

Prif leoliad
Facilities, Catering
Gradd
Grade E
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
166-DSFS-6374874
Cyflogwr
Derbyshire Support Facilities Services
Math o gyflogwr
NHS
Gwefan
DSFS Chesterfield Royal Hospital
Tref
Chesterfield
Cyflog
£34,834 - £38,636 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
04/08/2024 23:59
Dyddiad y cyfweliad
15/08/2024

Teitl cyflogwr

Derbyshire Support Facilities Services logo

Patient Catering Manager

Grade E

Trosolwg o'r swydd

The Patient Catering Manager is responsible for managing the patient catering service at Chesterfield Royal Hospital.  

The catering service provides breakfast, lunch, supper, snacks and beverages  for approximately 560 patients each day.

All meals are prepared by the on-site third party provider, Sodexo and are served to patients by the Patient Catering team.

The post holder will have management responsibility for four catering supervisors and 80 Patient Catering Assistants.  They will report directly to the Deputy Head of Facilities.

The Patient Catering Manager will also be responsible for HACCP systems and all legislative requirements.

Paramount to the role is the management of the third party catering supplier, which is currently Sodexo.  

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

 

Prif ddyletswyddau'r swydd

Ensuring patient catering services are delivered efficiently and effectively to include management of key contracts, budgets and KPIs

Ensuring compliance with external bodies and standards such as CQC, ERIC, PLACE, PAM, FOI requests, and Food Standards agency by taking the lead on benchmarking, data returns and compliance reporting.

 To performance manage Patient Catering Services against departmental targets and a range of KPI’s, providing first line investigation and resolution of KPI performance issues on behalf of the Head of Facilities.

 Responsible for statutory and regulatory requirements within food safety/ HACCP and best practice

Generate and implement new ideas for innovation and service delivery and act as a catalyst for change management and implementation of continuous improvement initiatives across all areas of the directorate.

Actively manage the quality of service delivery of the patient catering contract.  Involve all key stakeholders in service reviews and service development as appropriate

Vigorously manage food quality ensuring high levels of patient satisfaction to enhance the patient experience

Responsibility for the management of Patient Service Supervisory team, inclusive of workload management, the production of rotas, training and development, appraisal, sickness absence monitoring, recruitment and issues related to grievance and disciplinary in accordance with Trust policies.

Gweithio i'n sefydliad

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. 

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the Job Description and Person Specification attached to this vacancy. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.

Manyleb y person

Qualifications and Training

Meini prawf hanfodol
  • • Leadership qualification Minimum Level 3 - ILM (or equivalent)
  • • Specialist training in the leadership of change
  • • Management qualification e.g. 1st line management
  • • Financial/Budgetary trained
  • • Specialist qualification in relation to facilities management and Food safety (degree level or working towards or relevant experience)
Meini prawf dymunol
  • • Proficient ability in IT systems including Microsoft Office suite Ability to produce work to RSA III standard
  • • Level 3 Food Safety

Experience

Meini prawf hanfodol
  • • Experience of developing and implementing performance management approaches i.e. KPI’s
  • • Experience of working as part of a multi disciplinary team
  • • Skills in data analysis
  • • Ability to work on own initiative, especially with regard to problem solving
  • • Experience of management and application continuous improvement and innovation techniques
  • • Experience in managing multiple teams and delivering business support functions
  • • Contract Management
  • • Coaching and Mentoring
  • • Production of business cases and Operational Service reports
  • • Experience in managing departmental budgets
  • • Experienced in team development and staff motivation
Meini prawf dymunol
  • • Experience managing Patient Catering Services in an NHS organization

Skills and Knowledge

Meini prawf hanfodol
  • • Good understanding and awareness change management techniques
  • • Skilled in managing recruitment process and chairing selection interviews
  • • Good interpersonal skills
  • • Excellent verbal and written communication skills
  • • Knowledge of PAS
  • • Recruitment and Selection approaches
  • • Managing appraisal techniques
  • • Numeracy skills
  • • IT skills in particular, Word, Excel
Meini prawf dymunol
  • • Advanced IT skills, in particular database management and systems management

Personal Attributes

Meini prawf hanfodol
  • • Self motivated
  • • Professional image
  • • Able to work flexibly to meet the demands of the role
  • Articulate

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleImproving working livesMindful employer.  Being positive about mental health.Disability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sara Goodwin
Teitl y swydd
Deputy Head of Facilities
Cyfeiriad ebost
[email protected]
Rhif ffôn
01246 516315
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg