Job summary
- Main area
- Reception
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 383-ACA-4669-24
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Derwent Unit
- Town
- Chesterfield
- Salary
- £22,383 per annum, pro rata
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Receptionist
NHS AfC: Band 2
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
An excellent opportunity has arisen to work as a Receptionist at the Derwent Unit, Chesterfield Royal Hospital.
The role is 22.5 hours per week, this is to cover days, evenings, weekends and Bank Holidays.
We are looking for a Receptionist to assist in ensuring the delivery of a high quality, front-of-house, administrative/secretarial support - reflecting the professionalism of the service.
Main duties of the job
You will join our busy, front-of-house team in delivering an efficient and effective service.
This post has interesting and varied responsibilities, including typing/word processing, scanning, data input and front-of-house duties, including security procedures.
It is essential that you have excellent written and verbal communication, and organisational skills.
You must be able to prioritise work, responding to any queries from service users, staff, the general public and other agencies in a professional manner.
You will be required to be flexible with your approach as you will be required to work a shift pattern to ensure the reception is covered at all times during the day.
You should have demonstrable experience or possess RSA II Typewriting or Word Processing, have a good standard of spelling and grammatical accuracy and a good working knowledge of Microsoft Office packages.
You need to be able to demonstrate a clear understanding of confidentiality issues and possible security issues.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
- Yearly appraisal and commitment to ongoing training
- Generous NHS pension scheme
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
- On behalf of the service, ensure effective communication with all outside agencies, general public and clients/carers, taking accurate messages or dealing with queries in accordance with Trust Policies and Procedures.
- Ability to work flexibly with other admin colleagues to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately, by using available resources.
- Reception of clients/visitors/staff attending the Service. This involves a personalised approach displaying sensitivity and tolerance toward the individual.
- To assist in providing full clerical/secretarial support to all members of the department, including typing/word processing of letters, memos, minutes (taking notes and transcribing), client reports, appointment letters and other routine correspondence, which involves working to tight timescales and deadlines.
Person specification
Qualifications/Attainments
Essential criteria
- RSA 2 Typing/Word Processing or equivalent or demonstrable experience
- GCSE English Language Grade C or equivalent
Knowledge/Experience
Essential criteria
- GDPR, data protection, confidentiality
- Face to face and telephone customer service
Desirable criteria
- NHS Experience
Other
Essential criteria
- Flexible working, working as a team, cover for colleagues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ms Rachael Eaton-Shaw
- Job title
- Senior Receptionist
- Email address
- [email protected]
- Telephone number
- 01246 512573
- Additional information
Joanne Slinn on 07584 204792.
If you have problems applying, contact
- Address
-
Recruitment Team
Derbyshire Healthcare NHS Foundation Trust
1st Floor Kingsway House (Entrance D)
Kingsway
Derby
DE22 3LZ
- Telephone
- 07900 138117 / 01332 564856, option 1, option 1 (please note, my normal working days are Mon, Tue, Wed)
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