Job summary
Employer heading
Receptionist ANC
NHS AfC: Band 2
Job overview
This is a temporary post for 12 months to cover maternity leave.
We have a great opportunity for a temporary Receptionist in Antenatal Clinic within the Maternity & Gynaecology Care Unit, Family Care Division.
The working hours are Monday to Friday 8.30am - 5pm.
Main duties of the job
The Receptionists/ Admin Assistants provide a professional clerical and co-ordination service to the wards and outpatient departments, to ensure that patients and visitors receive a friendly, customer focused and efficient service.
Working for our organisation
Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
Detailed job description and main responsibilities
The successful candidate will possess previous clerical experience, including VDU/keyboard skills, and have experience of using a telephone. Excellent communication skills, both verbal and written, and the ability to work to deadlines are also essential requirements of this post.
This post involves receiving and handling information that is confidential and therefore the post holders must maintain strict confidentiality at all times.
Person specification
Qualifications and Training
Essential criteria
- Educated to GCSE grade C or above standard including English & Maths (or equivalent)
- Typing qualification (or equivalent)
Desirable criteria
- ECDL qualification
Experience
Essential criteria
- Experience of dealing with telephone enquiries
- Previous reception experience
- Experience of dealing with general public
- Experience in working flexibly as part of a team
Desirable criteria
- Previous healthcare experience
- Ability to prioritise workload
- Ability to work under pressure
Skills and Knowledge
Essential criteria
- Numerate/Literate
- Understanding of Confidentiality
- Computer literacy
- Good communication skills
Desirable criteria
- Ability to handle change
Demonstrates Trust Values
Essential criteria
- Compassion, Ambition, Respect, Encourage
Documents to download
Further details / informal visits contact
- Name
- Helen Hardwick
- Job title
- Care Unit Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01246 516324
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