Job summary
Employer heading
Medical Secretary (Urology)
Band 4
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
We believe that every Medical Secretary working for us plays a key role in improving patient experience and plays a vital part in supporting medical staff with day to day duties. We’re looking for an experienced, highly organised and committed individual who shares our values and wants to invest in continuously improving patient care and experience.
If you’re an experienced Secretary looking for a new challenge in Urology and you , feel passionate about making a difference and have with a high level of attention to detail, this position in Urology is the position for you.
Main duties of the job
* Audio typing of patient’s correspondence
* Electronic and paper diary management, Outlook diary management
* Answering the phone and dealing with sensitive information
* Point of contact from various departments in the hospital
* Previous high level secretarial/PA experience, demonstrates accurate typing
* Adding patients onto the waiting list adhering to Referral to Treatment (RTT) targets
* Highly organised and high attention to detail and excellent communication skills essential
* Supervising Band 2 & 3 support secretaries
We pledge to always offer a helping hand to assist you on your career journey. We provide a welcoming environment and will support your development with access to a wealth of training, supervision and personal development opportunities.
Closing date of applications: 29 September 2024
Interview date: 11 October 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Communication
Essential criteria
- Good communication skills, verbal and written
Knowledge
Essential criteria
- Good typing skills and good standard of English
Desirable criteria
- Understanding of 18 week RTT process
Experience
Essential criteria
- Office/secretarial experience
- NHS experience with patient contact
Desirable criteria
- Team leading/supervision experience
Analytical and Judgement
Essential criteria
- Ability to work independently and prioritise workload
Planning and Organisational
Essential criteria
- Organisation skills, flexible approach
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jeanette McDonagh
- Job title
- Lead Medical Secretary - Urology
- Email address
- [email protected]
- Telephone number
- 01283 894604
- Additional information
Harry Fairbrother - Operational Coordinator, General Surgery & Urology Business Unit
Email: [email protected]
Phone: 07887 451550
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