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Job summary

Main area
Estates
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
020-AC165-1224
Employer
Welsh Ambulance Service University NHS Trust
Employer type
NHS
Site
PAN WALES - Vantage Point House NP44 7HF, Beacon House NP44 3AB, Ty Elwy LL17 1JL, Matrix One SA6 8RE
Town
St Asaph
Salary
£37,898 - £45,637 per annum
Salary period
Yearly
Closing
12/01/2025 23:59

Employer heading

Welsh Ambulance Service University NHS Trust logo

Senior Maintenance & Contracts Officer

Band 6

Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’

 Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable. 

Job overview

To be responsible for the day-to-day operational management and supervision of the Estates Maintenance Team, to provide leadership, technical expertise, and team development, maintaining safe and compliant service delivery and to ensure achievement of service standards.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

 

Main duties of the job

    • Responsible for ensuring delivery of building and estates maintenance services for the Trust’s portfolio of property, related plant and utilities, contracted out services and minor works projects ensuring compliance with appropriate legislative standards and other guidance notes and within the resources allocated.
    • To provide a safe and suitable built environment for all colleagues, visitors and external contractors through effective management of emergency reactive repairs, planned maintenance whilst delivering continuous improvement
    • Responsible for hard FM service delivery, to develop and provide an efficient, cost effective, customer focussed, fit for purpose estates service.
    • Provide specialist and professional Estates expertise to staff
    • Manage planning for planned preventative maintenance of assets and balancing their level of service in line with their lifecycle plan.
    • To be responsible for the operational management of all estate’s services, the planning and co-ordination of reactive and planned maintenance tasks to ensure the Trust achieves statutory and HTM compliance with respect to all aspects of engineering and building services
    • To develop and manage the estates CAFM system
    • Provide expert knowledge, guidance and leadership in the development of the BMS system for role out for larger estate and domestic size buildings.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities  and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

 

Detailed job description and main responsibilities

The post-holder’s principal responsibilities and main areas of work are as indicated below.

Planning and Design

·       To ensure the effective operation of the Trusts Building Management System providing expert knowledge, guidance and support in its development and to ensure the safe and timely completion of planned and reactive maintenance of the Building Management System

·       Support the delivery of robust, effective and best value management of all Estates service and maintenance contracts, including other performance contracts and Service Level Agreements (SLA’s).  This will include the determination of the contract specification, terms and conditions, payment arrangements, ensuring the contractors competency to undertake such works and auditing their performance against SLA’s and KPI’s.

·       Manage the undertaking and co-ordination of condition surveys of estates plant and services using the data collected to prepare planning programmes for capital investment, statutory compliance and backlog maintenance and building maintenance to allow for annual EFPMS reporting

·       Participate in an on-call rota as necessary this will require working in stressful situations requiring the ability to deal with major and complex operational incidents as they arise.

Improvement, Monitoring, Policy/Service Development

·       Ensure all necessary action is undertaken in relation to Hazard Notices, Safety Action Bulletins and Medical Device Alerts and other such safety notices as they relate to estates services.

·       Responsible for the preparation and implementation of Departmental policies and procedures as directed.

·       Assist in the preparation of Estates Strategy and Business Planning processes, which will determine how department implements corporate and local objectives in the delivery of estates services.

·       Responsible for the selection of new estates equipment within the division. This will require the post holder to research current availability of best available equipment and to evaluate the most cost-effective option available.

·       Benchmarking existing services against other public sector bodies and where appropriate, private sector organisations, to challenge working practices consistently and constructively within the division.

Communication

·       Provide expert specialist and professional estates advice and guidance to the capital design section and external consultants on all schemes within the organisation.

·       Responsible for ensuring that all delegated works schemes are designed, costed and delivered on time and within budget. This will require close liaison with project staff and external contractors and consultants; negotiating with and organising contractors, suppliers, statutory agencies or utility companies; analysing and evaluating a range of complex multi-disciplinary options whilst working within organisational, financial and statutory parameters.

Management, Training & Leadership

Act as line manager for all maintenance staff within the Estates team, supervising both directly employed and external contractors working on a wide range of mechanical, electrical and building systems through the most efficient and effective means possible. This will include selecting and interviewing new candidates, conducting personal development interviews, preparation and management programmes for staff, undertaking disciplinary investigations and hearings etc. Management of the day-to-day operations of the Estates Maintenance Team supervising

·       Identify the training needs of all staff under their control. Undertake a lead role in providing mandatory and vocational training for Estates staff.

·       Be professionally up to date and to be actively aware of technical developments in the building/estate’s fields. Undertake continuing professional development to maintain the competency requirements of the post.

Finance and Budget

Contribute to the tendering process for all estate work, where formal tendering is required under Financial Procedures

·       Act as Authorising Officer and/or AP for delegated activities e.g. working at heights, working with asbestos, confined spaces etc.

·       Determine revenue consequences of capital and revenue developments.

Digital and Information

·       Monitor estates planned and reactive works and report on performance against agreed indicators.

·       Investigate significant non-compliance and determine methods of improving performance. This will require the extraction and evaluation of complex information from the Estates CAFM system.

 Research Development. Evaluation & Audit

o   Undertake a critical analysis and prioritisation of estates planned maintenance routines, considering current legislation guidance and the needs of public and staff. This will involve actively seeking new working methodologies and best practices both within the health service and other public sector bodies and within the private sector

Person specification

Qualifications and Knowledge

Essential criteria
  • Educated to Level 5 in a professionally related subject (HND/NVQ), or equivalent level of practical experience
  • Knowledge of estates services including but not limited to Electrical Systems, HVAC Systems, Ventilation and Air Conditioning, Boiler Plant, UPS and BMS systems.
  • Knowledge of Hospital Technical Memoranda (HTM’s) and NHS Estates & Facilities Alerts, Hazard Notices
  • Knowledge to determine the condition of estates services taking due account of legislative, health and safety, remaining lifespan etc and to determine accurate budgetary estimates for the remedial and or upgrade works necessary to bring the Estate to an acceptable standard.
  • NEBOSH - General Certificate in Occupational Safety and Health.
Desirable criteria
  • Masters degree in an estates discipline
  • Chartered Status Corporate member of Professional body

Experience

Essential criteria
  • Experience of maintaining buildings building structures or building services within large, complex sites and managing technical and maintenance staff. Must have some experience of scoping, specifying and delivering revenue schemes.
  • Must have some experience of scoping, specifying and delivering revenue schemes.
Desirable criteria
  • Experience in preparing departmental policy and procedures. Have detailed knowledge and experience of operating practices within other NHS divisions, which will enable the post holder to determine the most suitable long and short-term maintenance planning.
  • Experience in the maintenance of specialist services e.g standby generation, undertaking building services surveys facilitating long term planning processes

Other

Essential criteria
  • Must have excellent analytical skills and the ability to interpret complex technical data Ability to read and interpret complex, technological drawings and manuals as they relate to Estates services. Strong organisational skills Must be a good communicator with staff and contractors at all levels and to be able to constructively challenge current working practices, must be an excellent communicator who can lead and negotiate with a large multi-disciplinary workforce
  • Ability to travel between various sites within the Welsh Ambulance Services geographical area. Able to work hours flexibly and participate in ‘On-Call’ rota
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerCarer Confident (With Welsh translation)Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Susan Woodham
Job title
Head of Estates & Facilities
Email address
[email protected]
Telephone number
07811 491013
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