HealthJobsUK

Trosolwg o'r swydd

What is the Volunteer to Career (VtC) programme?
The Volunteer to Career (VtC) programme is brand new to the Trust. It's an excellent way for people who would like to work for NHS gain relevant experience and skills, complete online training and volunteer for a minimum of 60 hours (approx. 3 hours per week) and on successful completion of the programme will be interviewed (if desired) to join our bank register as a Casual Admin Assistant. 

Who is eligible to apply for the VtC programme?
The VtC programme is open to anyone who is interested in a career within the NHS.  Volunteers who would like to volunteer in our administration offices should be able to commit for at least 60 hours for a minimum of 3 months, be over 16 years old, have the right to work in the UK, and be ready to go through recruitment checks. The VtC programme is designed to provide volunteers with the right support and resources to help them succeed and find employment within the NHS.

What is the purpose of this role?
The main purpose of this role is to provide administrative support to the necessary department. Under the guidance of the Volunteer lead, the volunteer will undertake a variety of tasks including filing, processing forms, answering queries via email and telephone etc.

Prif ddyletswyddau'r swydd

What tasks can this role include?

General administration, which may include:

• Welcoming visitors and helping with general enquiries
• Liaising with depts./staff/other organisations
• Filing of notes/papers
• Photocopying and scanning
• Opening mail
• Answering telephone enquiries (internal & external) & making calls
• Helping staff and visitors access appropriate resources within the department
• Assist in training of other volunteers/students if applicable.
• Promote good communication skills through personal development and commitment to provide the highest level of service possible, protecting confidentiality of patient information.
• Other administration tasks relevant to the individual dept following instruction/training

Gweithio i'n sefydliad

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria.  The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.