Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administrative
Gradd
NHS AfC: Band 3
Contract
Parhaol: To be able to work a rota giving a 24/7 service
Oriau
Rhan-amser - 36 awr yr wythnos (To be able to work a rota giving a 24/7 service)
Cyfeirnod y swydd
262-A-24-6463210
Cyflogwr
North Cumbria Integrated Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
West Cumberland Hospital
Tref
Whitehaven
Cyflog
£22,816 - £24,336 pa pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
12/08/2024 23:59

Teitl cyflogwr

North Cumbria Integrated Care NHS Foundation Trust logo

A&E Receptionist

NHS AfC: Band 3

Trosolwg o'r swydd

A&E Receptionist (36 hours), Emergency Care, West Cumberland Hospital – working a shift rota covering a 24/7 rota. 

Employer: North Cumbria Integrated Care NHS Trust

Care Group: Emergency Care Collaborative

Location: West Cumberland Hospital, Whitehaven.

Based at the West Cumberland Hospital in Whitehaven; a self-motivated A&E Receptionist is required to join the Emergency Care Team, supporting clinical staff within the function.

Essentially you will have good IT skills and be able to demonstrate a high degree of customer care skills. It is essential that you can apply good judgement skills while under pressure and be able to empathise with our patients. Experience of working in healthcare setting would therefore be desirable but not essential.

You must have excellent written and verbal communication skills, be able to work as a team player, but have the ability to work on your own initiative, under pressure whilst remaining calm.

You must be able to assist in covering a 24/7 rota, sometimes at short notice, working 12-hour and/or 6-hour shifts, working on a 36 hours contract.

For further information, please contact Karen Kitto on Mobile: 07866 225375

Prif ddyletswyddau'r swydd

Provide an efficient service for the reception of patients and their relatives and aid the smooth running of the Emergency Department by assisting nursing staff with non-nursing duties. Deal with enquiries from patients, medical staff and the general public.

Gweithio i'n sefydliad

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

 

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

 

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

 

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

 

Relocation assistance may be available for successful applicants moving to the region for certain posts.  Please see our Policy for eligible vacancies.

 

·    Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

·    If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:               

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Manyleb y person

Skills and Aptitudes

Meini prawf hanfodol
  • Good observation skills.
  • Effective communication and interpersonal skills.
  • To be able to work under pressure
  • To be able to work as part of a team
  • To be able to work on your own
  • To be able to make decisions

Qualifications

Meini prawf hanfodol
  • GCSE English Language and Maths (minimum C grade) or equivalent
  • NVQ 3 in Customer Care and/or Administration
Meini prawf dymunol
  • Essential IT skills (EITS) or equivalent

Knowledge

Meini prawf hanfodol
  • Patient confidentiality.
  • Equality issues.
Meini prawf dymunol
  • Data Protection Act
  • Medical Terminology

Experience

Meini prawf hanfodol
  • Recent office/reception employment.
  • Use of a computer – proven IT skills.
  • Data input to a high level of accuracy.
Meini prawf dymunol
  • Reception duties.
  • Previously worked in a healthcare environment.

Other requirments

Meini prawf hanfodol
  • To be able to provide 24/7 shift cover on a rota system
  • Flexible over working hours
  • To be able to cover at short notice for colleagues absences

Personal Circumstances

Meini prawf hanfodol
  • Empathy
  • Motivation
  • Enthusiasm

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Karen Kitto
Teitl y swydd
Administration Manager for Speciality Medicine
Cyfeiriad ebost
[email protected]
Rhif ffôn
07866 225375
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg