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Crynodeb o'r swydd

Prif leoliad
Endoscopy waiting list officer
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
  • Llawnamser
  • Rhan-amser
37.5 awr yr wythnos (Full time and Part time considered over 7 days 08:00-18:00)
Cyfeirnod y swydd
331-B5760524-A
Cyflogwr
University Hospitals of Morecambe Bay NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Lancaster Infirmary
Tref
Lancaster
Cyflog
£22,816 - £24,336 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
10/07/2024 23:59

Teitl cyflogwr

University Hospitals of Morecambe Bay NHS Foundation Trust logo

Waiting List Officer - Endoscopy

NHS AfC: Band 3

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.


Trosolwg o'r swydd

This post is only open to current employees of University Hospitals of Morecambe Bay.


The Endoscopy Unit based at Royal Lancaster Infirmary is looking to recruit a Band 3 waiting list officer to join our established, motivated and friendly team. 

You will be able to prioritise your own workload, work independently using initiative, work collaboratively in a clerical and clinical team and work well in a busy, demanding environment, you will be efficient and organised to the daily challenges of the role. 

Familiarity of NHS systems and previous experience desirable but not essential.

Prif ddyletswyddau'r swydd

You will provide efficient administrative duties in all aspects of the waiting list management of Endoscopy waiting lists.  This includes accurate data input  working in a busy shared office,  booking of patients from a waiting list and response to patient enquiries. 

Excellent communication with the Clinical team and colleagues across the bay is also a key expectation of this role. 

Gweithio i'n sefydliad

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. 

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. 

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. 

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay 

 Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support. 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/  

Manyleb y person

Experience

Meini prawf hanfodol
  • Previous experience of administration duties
  • Experience of dealing with demanding situations
  • Communication with a range of people on the telephone and in person
Meini prawf dymunol
  • Previous NHS experience

Skills

Meini prawf hanfodol
  • Excellent customer service skills and professionalism
  • Excellent communication skills with the knowledge and ability to use tact and diplomacy at all times
Meini prawf dymunol
  • Medical Terminology
  • Knowledge of NHS systems and processes
  • Knowledge of Lorenzo and ORMIS system

Education & Qualifications

Meini prawf hanfodol
  • High standard of IT skills including emails and Microsoft excel
  • Educated to GCSE or equivalent
Meini prawf dymunol
  • ECDL or equivalent

Bathodynnau ardystio / achredu cyflogwyr

Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant Gold AwardNHS Pastoral CareStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kelly Langley
Teitl y swydd
Unit Manager Endoscopy
Cyfeiriad ebost
[email protected]
Rhif ffôn
01524 583629
Gwybodaeth i gefnogi eich cais

Julie Bendall - Waiting List Officer

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg