Job summary
Employer heading
Waiting List Officer - Endoscopy
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Job overview
Our JAG accredited endoscopy service, based at Westmorland General Hospital, is looking for a enthusiastic person to work 21.5 hours a week, in a 7 day service (excluding bank holidays).
You will provide efficient administrative support in all aspects of the Endoscopy department’s work as directed by the Senior Waiting List officer. This includes accurate data input, working in a busy office, meeting the demand of booking patients from a waiting list and respond to patient enquiries.
To be able to prioritise own workload & work independently using initiative and deal with frequent interruptions.
You must be flexible to meet the needs of the service.
You will also be required to work weekends.
Main duties of the job
You will provide efficient administrative support in all aspects of the Endoscopy department’s work as directed by the Senior Waiting List officer. This includes accurate data input, working in a busy reception area, booking of patients from a waiting list and response to patient enquiries.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Application and Interview
Essential criteria
- IT Skills
- Communication
- Team working
- willingness to learn
Desirable criteria
- Experience in area
- Knowledge of NHS IT System
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Marshall
- Job title
- Unit Manager Endoscopy
- Email address
- [email protected]
- Telephone number
- 01539 715175
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