Job summary
Employer heading
VtC Ward Support Volunteer-Carlisle
Voluntary
Job overview
What is the Volunteer to Career (VtC) programme?
The Volunteer to Career programme is a pioneering initiative that aims to address staffing shortages in the NHS by actively encouraging volunteers to pursue a career in Healthcare.
The programme provides a pathway for volunteers to seek employment within the NCIC NHS Foundation Trust by providing volunteers with the appropriate support and resources, as well as assistance in identifying entry jobs within our Trust.
Who is eligible to apply for the VtC programme?
The VtC programme is open to anyone who is interested in a career within Health and Social Care.
Volunteers should be able to commit for at least 60 hours for a minimum of 3 months, be over 18 years old, have the right to work in the UK, and be ready to go through recruitment checks.
The VtC programme is designed to provide volunteers with the right support and resources to help them succeed and find employment within the NHS.
What is the purpose of the role?
Ward volunteers provide companionship and support to patients some of whom maybe in hospital for a long period of time. As a ward volunteer you will help to provide a variety of activities for patients such as playing board games, reading or general conversation.
Main duties of the job
What tasks can this role include?
- Help improve patient experience by providing a friendly welcome, emotional support and reassurance to patients and their families.
- Support the HCA’s and Nurses with support on the ward i.e. replenishing drinks, sitting with patients
- Running errands for patients to purchase newspapers/magazines/snacks as required
- Assist with preparing patients for meals, and assisting with feeding patients
- Assist with serving meals
- Cutting up food, and opening packaging
- Collecting and tidying up following meal service
- Talking to patients, reading with or to patients, doing crosswords, playing dominoes etc
Location: Ward Larch C
Must be 18y + to apply
Working for our organisation
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Detailed job description and main responsibilities
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
- If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).
A Standard DBS check will be required for this volunteering post.
The DBS check is free of charge for volunteers.
Person specification
Experience
Essential criteria
- Customer Service Experience
- Good Communication and listening Skills
- Understanding of the need for confidentiality
- Patience and understanding
Desirable criteria
- Organisational Skills
- Working in a busy enviroment
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bebiana Da Costa Barbosa
- Job title
- Deputy Ward Manager
- Email address
- [email protected]
- Telephone number
- 01228 936238
- Additional information
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