Job summary
- Main area
- Quality Governance
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 262-A-24-6420503
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Parkhouse, Kingstown, Carlisle or WCH
- Town
- Carlisle
- Salary
- £58,972 - £68,525 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Head of Compliance and Risk *INTERNAL ONLY*
NHS AfC: Band 8b
Job overview
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Head of Compliance and Risk, 37.5 hours per week
The Head of Compliance & Risk is a senior manager within the Trust’s Quality Governance Team. The Quality Governance Team is led and managed by the Deputy Chief Nurse for Safety and Governance and sits within the portfolio of the Executive Chief Nurse but works closely with the Executive Medical Director, and other colleagues across the organisation.
The post holder will lead the organisations responses to CQC and other regulators and external assessors as well as managing the Trusts risk management processes.
The post holder will have a key role in supporting the Collaboratives to ensure governance is embedded from ward/team to Board and that data and reporting is robust at every level.
The post holder will be an expert in their field and will advise the organisation on changes to regulatory activity as well as keeping the Trust's CQC registration updated.
Main duties of the job
The post holder will:
be the lead contact for CQC, oversee relationship meetings and action plans and co-ordinate responses to enquiries
lead the review of evidence prior to submission for national enquiry or data submission requirements
interpret complex regulatory guidance for the organisations use at all levels
leads on the development, implementation and evaluation of any appropriate strategies and policies relating to the regulatory/compliance issues.
leads on development and oversight of risk management practices.
The Head of Compliance and Risk is a key member of the senior team supporting governance across the Trust. The postholder will provide expert advice as required on their areas of responsibility.
the post holder will network with those in similar roles across the network to share ideas and ensure NCIC is at the forefront of new processes and embracing the national agenda.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- First level degree in health related subject or evidence of equivalent experience
- Master’s level qualification in health related subject or equivalent demonstrable experience, skill and competence at a senior level
- Leadership/ Management Qualification or post registration leadership development courses
- Evidence of relevant specialist study and continued personal and professional development
Desirable criteria
- Post graduate study in aspects of clinical governance
Knowledge and Experience
Essential criteria
- Leadership role at senior level in a large complex organisation
- Significant experience of leading large and/or diverse teams in a complex environment/multi-professional staff groups
- Extensive experience of leading the delivery of the clinical governance and quality agenda
- Evidence of collaborative working and learning
- Effective partnership working with a range of agencies and stakeholders
- Management processes and quality improvement initiatives
- Effective budgetary management
- Proven track record of change management/problem solving techniques
- Proven track delivery of delivering personal and professional objectives.
- Experience of communicating effectively at a senior level, with the multi-disciplinary team as well as the wider organisation
- Experience of recognising need for, initiating, implementing and influencing change within a complex organisation
- Preparing and writing reports to a high (Trust Board) standard
- Completer-finisher, with attention to detail.
- Presenting to a range of forums
- Experience of involving staff, users and carers in redesign and change management
- Experience of service improvement redesign and delivery
- Experience of delivery of quality improvement programmes
- Project management
- Implementation of service change/modernisation
Desirable criteria
- Multi professional problem solving in teams
- Experience of implementation of change/continuous improvement
Skills
Essential criteria
- Extensive knowledge of the current national regulatory agenda and best practice
- Sound practical understanding of quality improvement techniques, risk management, complaints, incident management
- In depth knowledge of national drivers regarding the quality and safety agenda and NHS policy and strategy
- Excellent interpersonal skills with proven ability to communicate complex, sensitive and contentious information effectively
- Advanced leadership skills, and the ability to lead a team to successfully deliver relevant obligations on time
- Ability to develop effective working relationships and communicate successfully at a senior level both internally as well as with external organisations
- Ability to anticipate and identify barriers to communication and take action to improve
- Ability to identify and promote innovative approaches to risk management
- Organised, systematic and ability to work under own volition
- Ability to manage competing and demanding work schedules and meet performance indicators and completion timeframes
- Ability to prioritise using risk based approach
- Ability to quickly learn new information, adapt to changing working environments and make reasoned decisions
- Ability to formulate and implement short, medium and long term strategic plans
- Ability to assimilate information, analyse complex data and present effectively to different audiences
- Excellent IT skills
- Team player
- Resilience necessary to overcome obstacles and resistance
- Energy for continued improvement, helping to develop and support a learning culture and environment
- Accountable for own actions and the consequences of interventions with individuals and groups
- Ability to interpret and effectively use data (extracts, collates, quantitatively analyses and validates data), recognising alternative solutions where necessary
- Highly developed report writing and presentation skills
- Service improvement/change management skill
- Able to prioritise and respond urgently for requests for information
- Able to manage conflict
- Able to build professional rapport and credibility with clinical and managerial teams
- Well-developed influencing/persuading/decision making skills
- Ability to think/work strategically, analyse complex problems and interact in a complex multi-disciplinary organisation
Desirable criteria
- Knowledge of service improvement and the use of service improvement methodologies
Personal circumstances
Essential criteria
- Personal integrity and commitment acting in an open and honest manner
- Flexible regarding work patterns
- Able to travel extensively within the County on a regular basis
- Act in ways that support equality and value diversity
- Highly motivated and non-judgemental
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alison Patterson
- Job title
- Acting Deputy Chief Nurse
- Email address
- [email protected]
- Telephone number
- 07977022343
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