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Job summary

Main area
Blood Sciences
Grade
NHS AfC: Band 3
Contract
Fixed term: 8 months
Hours
Part time - 18.75 hours per week (Cross working required.)
Job ref
262-A-24-6304928
Employer
North Cumbria Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Cumberland Infirmary
Town
Carlisle
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
08/07/2024 23:59

Employer heading

North Cumbria Integrated Care NHS Foundation Trust logo

Clinical Support Worker/Team Secretary

NHS AfC: Band 3

Job overview

Clinical Support Worker/Team Secretary band 3, fixed term

 

Undertake relevant unsupervised laboratory duties and administrative duties in a timely and efficient manner as directed by SOPs and departmental policy, performing daily and weekly support tasks for:

 

·       Blood Sciences Team/Support Managers

·       Quality Manager

·       Operational and Service Manager

Main duties of the job

Clinical
•    Co-operate fully with the Blood Sciences Management team, to enable day-to-day departmental objectives to be achieved. 
•    Support with Acceptance testing of Blood Sciences reagents and consumables, under guidance of support/team manager.
•    Assist Support Managers with EQA material, review and recording results. 
•    Review test results and respond/escalate appropriately to the results as per section guidelines.
•    Undertake daily/weekly housekeeping duties as required in accordance with departmental decontamination procedures.
Administration
•    Deal with telephone enquiries and emails for Blood Sciences Managers, understanding personal limitations, and redirect to others for action as appropriate.
•    Operate the laboratory computer systems to input and retrieve data, ensuring accurate data input into all computerised systems.
•    Provide administration support including word processing, filing, photocopying, taking and typing minutes.
•    Adhere to Trust policies, including those relating to Data Protection Act, Computer Misuse Act and Copyright, Designs and Patents Act.
•    Monitor stock in work area and arrange replenishment as necessary to maintain service continuity.
•    Assist with ensuring the quality and regulatory standard i.e. UKAS
Education
•    Assist with delivery of training of new staff, as appropriate, to the agreed regulatory standards.
•    Undertake continuing professional development, including mandatory and statutory. 

Working for our organisation

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

 

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

 

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

 

Relocation assistance may be available for successful applicants moving to the region for certain posts.  Please see our Policy for eligible vacancies.

·    Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

·    If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:               

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro – Tel: 0300 123 1999, or email: [email protected]

Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website 

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

 

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. 

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. 

A lease car may be available for this position; further details will be provided upon appointment if applicable. 

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems 

These schemes are subject to availability

 

 

 

Person specification

Qualifications

Essential criteria
  • A levels or equivalent NVQ Level 3 in clinical laboratory support or equivalent.

Experience

Essential criteria
  • Data entry.
  • Working in a customer service environment.
  • Understanding of confidentiality issues.
Desirable criteria
  • Laboratory work.
  • NHS employment.

Knowledge

Essential criteria
  • Understanding of Blood Sciences.
  • Understanding of quality management systems.
  • Computer use.
  • Equality issues.
Desirable criteria
  • NHS systems.
  • Medical terminology.
  • UKAS standards
  • Q-Pulse QMS system

Skills

Essential criteria
  • Keyboard skills.
  • Able to work as part of a team and independently.
  • Effective communication and interpersonal skills.
  • Able to prioritise work to meet deadlines in a busy environment.
  • Good hand-eye coordination.

Personal Circumstances

Essential criteria
  • Meticulous, good attention to detail. Motivation.
  • Enthusiasm.

Other requirements

Essential criteria
  • Flexible and adaptable approach to work.
  • Cross working.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerBetter Health - SilverFair Train Silver StandardStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Graham Woodhall
Job title
Blood Sciences Operational Manager
Email address
[email protected]
Telephone number
01228 814540
Additional information

Anne Pearson - Blood Sciences Service Manager

[email protected]  01228 814540 

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