Job summary
Employer heading
Digital Health Records Operational Lead Apprenticeship *Internal*
NHS AfC: Band 5
Job overview
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
This is an exciting opportunity for anyone wishing to develop their management skills whilst completing a Level 5 Operations/Departmental Manager Apprenticeship (2 years 6 months course). The Health Records Department are about to commence a programme of digitalisation of The Trust's paper patient records, which will includes the deployment of the Trust's Scanning Bureau based at Kingmoor Park. This post is subject to Annexe 21 - 'Arrangements for pay and banding of trainees'. It is essential that this guidance is read by all applicants prior to completing the online application form.
This post provides an essential service in supporting excellent patient care on the front line through high quality, accurate, and timely information along with the provisions of education and guidance on the management of health records through its life cycle.
Main duties of the job
The key areas of focus for this role are:
(i) Management of staff to flex to ensure sufficient capacity to meet operational demands
(ii) High quality prepping in preparation for scanning
(iii) High quality scanning of documents
(iv) Ensure information is stored in line with naming conventions in the EDRMS
(v) Ensure the Trust is on a continual improvement journey in line with health record keeping standards via the Health Records Code of Practice and relevant BSI standards
(vi) Ensuring the data quality of the images and documentation within the Electronic Document Management system and reporting any discrepancies, through approved routes to the Digital Health Records Audit and Data Quality Lead for investigation so that a reasonable level of quality (to be determined) is achieved.
Cross cover for Digital Health Records Audit and Data Quality Lead and vice versa.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- Willingness to work towards and achieve Operational / Departmental Manager Level 5 qualification.
- Educated to Degree level or equivalent experience.
Desirable criteria
- IHRIM Qualification
Knowledge & Experience
Essential criteria
- • Knowledge of the Professional Records Standards Body (PRSB) for digital Health and Social Care Records
- • Knowledge of the Care Quality Commission Regulation and Good Governance.
- • Knowledge of administrative procedures relating to health record keeping standards
- • Awareness of record management principles, health record keeping standards and processes and how to apply in practice
Skills & Aptitudes
Essential criteria
- • Ability to keep positive relationships with staff and retain their confidence and respect.
- • Ability to work under pressure.
- • An eye for accuracy and detail
- • Ability to persuade and motivate
- • Strong and positive communication skills
- • Excellent writing skills
- • Ability to maintain complex document logs
- • Excellent time management skills with an ability to prioritise.
- • Ability to contribute ideas for service improvement and development
- • Ability to gather, analyse and report on data and information.
- • Computer literate with good Microsoft and excel skills
- • Ability to interpret and challenge performance information
- • Ability to develop processes for consideration for implementation into practice
- • Collaborative and team approach to work.
- • Self motivated and proactive approach with excellent interpersonal skills
- • Able to manage own workload
- • Able to organise complex schedules of work and diary management
- • Manipulating information skills.
Other requirements
Essential criteria
- • Act in ways that support equality and value diversity
- • Flexible working hours
- • Enthusiastic and highly motivated.
- • Evidence of continuing professional development including work experience.
- • Flexible and ability to act on own initiative
Documents to download
Further details / informal visits contact
- Name
- Rosie Jones
- Job title
- Health Records Manager
- Email address
- [email protected]
- Telephone number
- 07920451468
List jobs with North Cumbria Integrated Care NHS Foundation Trust in Administrative Services or all sectors