Job summary
Employer heading
Patient Flow Co-ordinator
NHS: AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The role of patient flow co-ordinator is to support the nurse in charge of the emergency department in maintaining patient flow, streaming and to work towards maintaining departmental targets.
As patient flow you will assist registered nurses in complex discharges from the unit and will be assisting in the coordination of transferring patients to the ward or other departments to continue care. You will work closely with the MDT within the department to ensure patients are referred to a speciality in a timely manner.
Main duties of the job
An opportunity has arisen for a patient flow coordinator in the Emergency Department Team at Furness General Hospital.
We are looking for enthusiastic, caring and motivated individuals with excellent communication skills. Ideally with acute/health care experience but this is not essential as training and support will be provided.
A shift system is in operation between the hours of 07:00 - 20:00 and you will be expected to work weekends.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education and qualifications
Essential criteria
- Good standard of education
- Previous experience in a care environment
Desirable criteria
- Clinical course appropriate to area. eg cannulation, venepuncture ECG skills
Experience
Essential criteria
- Working within a multidisciplinary team
- Evidence of recent professional development
- Experience of establishing effective communication
- Experience of implementing change
Skills, ability and knowledge
Essential criteria
- Demonstrable/ willingness to undertake specific clinical skills appropriate to speciality
- Ability to develop standards of care
- Ability to respond rapidly to emergency situations
- Ability to work as part of the multi-disciplinary team
- Ability to prioritise own workload and that of others
- Up to date knowledge of professional issues
- Understanding of current NHS issues
- Knowledge of Clinical Governance
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Heather Collinge
- Job title
- ED Unit Manager
- Email address
- [email protected]
- Telephone number
- 01229 491043
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