Job summary
Employer heading
Maternity Ward Clerk
Band 2
Job overview
There is an exciting opportunity for a ward clerk to work within the Maternity Department.
We are looking for a bright and friendly person to join our team of ward clerks in the Maternity Services – working across the Antenatal, Postnatal, and Delivery Suite areas at Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.
This role will include weekend and evening work, on a rotational basis.
Main duties of the job
Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and directing them to the appropriate area.
Receiving and dealing with queries both internally and externally to the
organisation.
Ensure that the quality of data being managed and processed is of a high standard on the hospital systems including Euroking and Badgernet as needed.
Perform clerical duties in connection with admission, management and discharge of patients and, accurate data collection and entry.
Co-ordinate, book and outcome outpatient clinics particular to each area.
Working for our organisation
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Qualifications
Essential criteria
- Minimum of 2 GCSEs which must include English
Desirable criteria
- NVQ in Administration Qualification in Customer Service
Experience
Essential criteria
- Administrative and clerical work
- Customer service/ reception
Desirable criteria
- Previous NHS employment
- Knowledge of hospital systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Harvey-Hurst
- Job title
- Maternity Matron
- Email address
- [email protected]
- Telephone number
- 01872 252684
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