Job summary
- Main area
- Dermatology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 156-6389421
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital Trust
- Town
- Truro
- Salary
- £22,816 - £24,336 pa pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Medical Secretary
Band 3
Job overview
The Dermatology team is seeking an enthusiastic, motivated person who can offer excellent secretarial and administration skills to assist in the provision of a comprehensive service.
To be successful you will need excellent communication skills. You will also need a flexible and professional approach to the work and enjoy the variety of communication with a wide range of people both internal and external to the Trust. This includes being the first point of contact for communication within the clinical team. You will provide diary management and workload organization for the Consultant and team as well as providing cover for colleagues as necessary.
Main duties of the job
ake and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.
Provide cover for other members of staff as directed by the CAL.
Sort, distribute and prioritise internal/external post, including communication by e-mail. Requesting case notes as necessary.
General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills eitherusing audio typing techniques or other digital formats as directed by the CAL, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a distressing nature.
Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner).
Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes in close co-operation with the Medical Secretary.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Qualifications
Essential criteria
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
Desirable criteria
- AMSPAR Medical Secretarial Diploma
- RSA Stage 3 Typing or equivalent or equivalent plus Stage 3 Audio Typing or equivalent.
Experience
Essential criteria
- Previous office experience.
Desirable criteria
- Knowledge of medical terminology
- Previous NHS office experience.
Skills & Knowledge
Essential criteria
- Advanced keyboard skills.
Desirable criteria
- Knowledge of Radar, PAS, Maxims.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Lague
- Job title
- Deputy Operations & Performance Manager
- Email address
- [email protected]
- Telephone number
- 07528056425
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