Job summary
- Main area
- Corporate
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon - Friday)
- Job ref
- 156-6445371
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- Truro
- Salary
- £25,147 - £27,596 pa pro rata
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Accommodation Administrator Supervisor
Band 4
Job overview
The post holder will be responsible for delivering an efficient, high-quality, cost-effective administration service for the Kernow Accommodation Hub. It is the post holders responsibility to support the Accommodation Manager and Facilities Manager to ensure the smooth running of the service, to support RCHT and CFT employees to understand their residential accommodation requirements and proactively work in successfully securing their accommodation.
Main duties of the job
-To support the Accommodation Manager with identifying risks to the accommodation pipeline resulting from residents who are unable to exit accommodation. To work under the direction of the Accommodation Manager to reduce and eliminate those risks by supporting employees to source residential accommodation.
-To provide regular updates to the Accommodation Manager on the status of residents' licenses, predicted departure dates, and any risks that would impact the accommodation pipeline.
-To engage and establish relationships with local letting agents, private landlords, and others to support RCHT and CFT employees with securing residential accommodation and to create and maintain a pool of landlords who would be available to provide accommodation. To actively engage with identified external providers to support an individual’s specific accommodation needs.
-To manage the administration of social media activity relating to accommodation, including administration of the Kernow accommodation finder Facebook page. To provide the Accommodation Manager with data in the form of a report of the number of properties advertised that have been successfully let to RCHT and CFT employees.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
Person specification
Qualifications
Essential criteria
- Supervisory Management qualification – NVQ 3 or equivalent experience in a supervisory position Proven Microsoft applications experience
- (Excel, PowerPoint and Access). In-depth knowledge of Microsoft Word.
Desirable criteria
- NVQ in Administration.
- Property Management qualification or relevant experience
Experience
Essential criteria
- Secretarial/administrative experience.
- Experience of working with a finance system including ordering and receipting
- Experience of processing bookings and enquiries using an electronic booking system including taking and recording payments
- Experience working in accommodation such as student lettings, hotels, or other residential settings.
Desirable criteria
- Budgeting and finance experience
- Experience of co- ordinating events and meetings
Skills
Essential criteria
- Able to problem solve and make decisions on meeting business targets
- Ability to plan and allocate tasks daily to meet the needs of the service
- Ability to plan, action and monitor progress in dealing with non-routine tasks
Desirable criteria
- Knowledge of landlord responsibilities, HMO’s/Tenancy Agreements etc.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Anish Varghese
- Job title
- Facilities Manager
- Email address
- [email protected]
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