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Trosolwg o'r swydd

Come on an adventure and join the C&B Team to deliver eCare support. 

Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.

Key to the success of eCare will be the engagement and involvement of service users and staff in building, then delivering the transformation.

Do you have great customer care and communication skills?

Experienced in using NHS Clinical applications?

Are you an excellent problem solver? 

We are expanding the C&B Team for the eCare EPR project and using this recuitment to cover both the project focused support roles and the necessary backfilling of BAU roles.    

 Unfortunately, due to budgetary constraints we are unable us to support visa sponsorship for this role.  

The recruiting panel will therefore only be able to consider applications from candidates that already possess the right to work in the UK for the duration of the eCare project. 

You will need to be able to work onsite in Cornwall as the project needs. 

Prif ddyletswyddau'r swydd

Anyone assigned to eCare will integrate fully into the project, learning the new application and feed back knowledge to the C&B Team as a whole.    It's important we all learn about eCare and are ready to support as it goes Live.  All C&B Team members will assist one another to achieve our aims.    One of the first deliverables for the team is the Data Collection Worksheets that define the data configuration on the new system. 

Our team remit covers access to the Application,  User support and System Configuration but we may need to evolve this as the project matures.    We need to understand this new Application fully in order to assist our Users with any issues and training will be provided.    We need to build in good practice in our future Business As Usual processes and adjust to the new application.

You will be working within workstreams on eCare and will be part of the wider project teams.   It is very much about cross-team working and progressing the project forward.   We are expecting eCare to go live in 2025.  

You will be well supported in your role and given any necessary training to develop your skills and knowledge in system administration.  

Gweithio i'n sefydliad

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Please see the attached eCare candidate pack.