Job summary
- Main area
- Diabetes Nursing Team
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-24-521
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- CRCH
- Town
- Redruth
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 28/07/2024 23:59
Employer heading
Diabetes Support Secretary
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
A post has arisen for a full time Band 3 Support Secretary within the Countywide Diabetes Service. We are seeking an experienced secretary who has an enthusiastic and flexible approach to a varied and sometimes pressurised workload.
The successful candidate will have excellent communication, IT and time management skills, plus an ability to work independently without direct supervision, are essential to ensure the smooth running of the service.
Main duties of the job
To provide medical secretarial support to various key functions within the clinical team. Assist in the continuity of service by working as part of the Diabetes Service Team which provides a countywide service. Be the first point of contact for all patients, their relatives and carers, health and social care professionals, referrers and visitors and ensure they are fully assisted, as required.
To Support in the provision of administrative functions within a clinic team setting, supporting a range of tasks which could include:
- Answering the telephone, taking accurate messages and forward queries/information to the relevant person/department.
- Using electronic and paper-based patient information retrieval systems.
- Managing electronic and paper-based diary / appointment systems.
- Audio typing.
- Photocopying/Printing
- Ordering of stores
- Data entry
Maintaining confidentiality all times whilst carrying out these tasks.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
For Full information of the roles and responsibilities of this role, please see the attached job description and person specification
Person specification
Education & Qualifications
Essential criteria
- GCSE English and Maths or equivalent
- NVQ3 Business Administration or equivalent experience
- Knowledge and experience of using Microsoft Office or similar applications
Skills and Aptitude
Essential criteria
- Excellent Communication Skills
- Audio Typing
Knowledge and Abilities
Essential criteria
- Experience of working within an administrative setting
- Healthcare/NHS administration experience
- Experience of using the RIO system
Personal Qualities
Essential criteria
- Able to work under pressure
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Veall
- Job title
- Lead Adult Diabetes Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 07810483978
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