Job summary
- Main area
- Administrative
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-24-487
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Hive, Kernow Building
- Town
- Pool, Redruth
- Salary
- £22,816 - £24,336 Per Annum / Pro Rata
- Salary period
- Yearly
- Closing
- 21/07/2024 23:59
Employer heading
Medical Secretary - CAMHS
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
An opportunity has arisen for an enthusiastic, highly organised and well-motivated Medical Secretary to undertake the role of supporting the Consultant Psychiatrist and Medical Team within the Kerrier Child and Adolescent Mental Health Service (CAMHS) Team at The Hive, Kernow Building, Pool, Redruth.
The successful candidate will be well organised and able to prioritise work. You will need to have strong communication, organisational and interpersonal skills. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting the Consultant Psychiatrist and Medical Team and will be involved in answering calls to the service, arranging appointments, typing and formatting correspondence, printing and sending prescriptions, scanning and uploading documentation onto appropriate systems and general administrative work as required.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team.
This is a office-based role in our CAMHS office in Pool.
Main duties of the job
To provide a full medical secretarial service to the CAMHS Psychiatric Consultant and Medical Team and to assist in the organisation of their workload.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education and Qualifications
Essential criteria
- NVQ Level 3 or equivalent
- RSA II Audio Typing, RSA III Word Processing or equivalent
- Demonstration of on-going personal development
Desirable criteria
- AMSPAR Diploma
Experience
Essential criteria
- Minute Taking Experience
Desirable criteria
- Previous medical secretarial experience of working within a complex office environment preferably within the NHS/ Local Authority
- Experience in using RIO (Electronic Records System) and other NHS Software
Skills and Aptitude
Essential criteria
- Excellent communication/ interpersonal skills
- Excellent Organisational and office skills
- Ability to organise, plan and prioritise own workload with minimum levels of direct supervision
- Confidence in dealing appropriately with clients, relative and health service professionals and other agencies either by telephone or in person
Knowledge and abilities
Essential criteria
- Ability to delegate and supervise others within the admin team
- Ability to coordinate/ delegate admin support to the rest of the team as appropriate.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Stephen Blake
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 01209 204000
- Additional information
Alternative contact [email protected]
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