Job summary
- Main area
- North & East AMH, LD & DOPMH Admin Team
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday, 8.45 a.m. - 5.15 p.m.)
- Job ref
- 201-24-537
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Trevillis House
- Town
- Liskeard
- Salary
- £22,816 - £24,336 Per annum
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
- Interview date
- 15/08/2024
Employer heading
Team Secretary - Liskeard
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
To provide secretarial and administrative support to the CMHT (Community Mental Health Team), ensuring that all requests either typing or administration are promptly met, to ensure effective lines of communication between team members, patients and others, whilst maintaining confidentiality at all times.
Main duties of the job
An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service as a Team Secretary for the East Community Mental Health Team based at Trevillis House, Liskeard.
As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team. You should be able to integrate well with the existing team, be flexible in supporting the functions of the team and have a genuine desire to contribute to providing a quality service for patients.
The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general members of the public and representatives from other hospital and organisations.
Trevillis House has onsite car park which offers free staff parking.
This is a full-time post working Monday - Friday, 8.45 a.m. - 5.15p.m.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education, Qualification & Experience
Essential criteria
- RSA III Word-Processing or equivalent
- RSA II Audio-Typing or equivalent
- GCSE Maths and English or equivalent
- Computer Literate with experience of spreadsheets and databases
- Previous experience working as a secretary within the NHS
- NVQ Level 3 Business Administration or equivalent experience
Desirable criteria
- Shorthand
- Previous experience working as a secretary in a clinical environment in mental health
Skills & Aptitude
Essential criteria
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure whilst remaining calm
- Ability to manage own workload and work independently
- Ability to prioritise and work on own initiative
Knowledge & Skills
Essential criteria
- Knowledge of psychiatric medical terminology
- Knowledge of the Trust’s electronic information systems
- Minute taking
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Felicity Wills
- Job title
- Locality Admin Manager North & East AMH,LD & DOPMH
- Email address
- [email protected]
- Telephone number
- 07917 232991
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