Job summary
- Main area
- Administrator
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-24-677
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- 6A Heathlands Business Park
- Town
- Liskeard
- Salary
- £23,615 Per Annum
- Salary period
- Yearly
- Closing
- 30/09/2024 23:59
- Interview date
- 09/10/2024
Employer heading
Administrator - CAMHS Liskeard
Band 2
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
An opportunity has arisen for an enthusiastic, flexible and well-motivated Administrator to join our Caradon CAMHS Team.
The successful candidate will be well organised and able to prioritise their work. You will be proactive in solving problems, managing queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner and the skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with answering calls to the service, providing a welcoming reception service, arranging appointments, preparing correspondence and reports requiring good attention to detail, scanning, and uploading documentation onto appropriate systems, photocopying, ordering stationery and general administrative work.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service. Excellent time management, good communication skills and the ability to multi-task are key requirements, as is a good sense of humour.
Proposed interview date: 9th October 2024
Main duties of the job
The post holder will be responsible for the provision of administrative support to the Caradon CAMHS Team. To provide the administrative function to ensure the daily business of the office runs efficiently.
To provide the central telephone and first contact communication to staff, clients and key stakeholders and communicated clearly and efficiently.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role, please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- Good basic education, including English GCSE or equivalent
- NVQ Level 2 or equivalent
- Administration experience within a busy office environment
- Proven use of Microsoft Office (Word, Excel, PowerPoint)
- Experience in the use of email and internet
Desirable criteria
- RSA II Typing
- Previous NHS experience
Skills and Aptitude
Essential criteria
- Good written and verbal communication skills
- Able to work in a pressured work setting
Knowledge and abilities
Essential criteria
- Ability to work on own initiative and problem solve
- Ability to adapt to new work settings quickly
Desirable criteria
- Knowledge and experience of using bespoke systems and electronic diary management
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tina Parker
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 01566 765660
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction.
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