Job summary
- Main area
- Head & Neck, Orthopaedic and Reconstructive Services L3
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Job share
- Job ref
- 328-HNO-5999236-A
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Friarage Hospital
- Town
- Northallerton
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Clerical assistant/ Typist
Band 2
Job overview
37.5 Hours per week (Permanent)
SOUTH TEES HOSPITALS NHS FOUNDATION TRUST
LOCATION: SOUTH TEES HOSPITALS NHS TRUST (Friarage Hospital)
SERVICE: MSK SERVICE (Hambleton & Richmondshire)
JOB TITLE: Clerical Assistant / Typist
BAND: 2
BASE: MSK / Physiotherapy Department, Friarage Hospital, Northallerton
HOURS: 37.5 Hours
SALARY: AFC Pay and Conditions
An opportunity has arisen for an enthusiastic and motivated clerical assistant / typist to join the MSK / Physiotherapy Service, based at the Friarage Hospital, Northallerton.
The role will be to provide clerical support, typing and reception cover for the MSK and Physiotherapy Departments.
Candidates must have previous clerical and typing experience. Knowledge of SystmOne, Choose & Book and medical terminology is desirable but not essential.
If you would like more information please contact Marie Calvert, MSK Clinic Co-ordinator at the MSK Service, Tel: 01609 763787 or Angela Wilkin, Service Lead MSK on 01642 835590.
Please note that this vacancy will close when we receive sufficient completed applications.
Main duties of the job
To be effective in this role you must be able to work as part of a team, have an excellent telephone manner and be capable of sustaining a high level of client service.
Previous experience in a busy office/reception environment is beneficial. We require a flexible and organised person to join the team and assist in the smooth running of the service.
Good communication skills are necessary and the post holder would need to have good organisational skills and be competent in IT. Knowledge of SystmOne would be desirable.
Duties will include:-
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Providing typing to the musculoskeletal clinics including letters, reports, discharges as required (formatting electronically dictated clinic letters). Using hospital IT systems to track appointments, reports, details etc as required. Maintain patient records using SystmOne. Liaise with other departments, GPs, hospitals to obtain information regarding patients. Answer telephone queries, convey messages and transfer calls as necessary. To maintain effective communication links within the musculoskeletal service / physiotherapy service and across the Trust and external agencies Provide cover for Physiotherapy Reception. To develop and improve competence in self and acquire new skills and apply to practice Other office duties such as photocopying as required. |
Working for our organisation
South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.
The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.
The Friarage Hospital in Northallerton is an essential part of our organisation and an important point of delivery for the community. It is one of the smallest district general hospitals in the country and has 189 inpatient beds.
Detailed job description and main responsibilities
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
- To have achieved a basic level of education.
Desirable criteria
- To hold an NVQ II in Customer Care desirable
- Proven keyboard skills with an RSA II word processing or typewriting qualifications or equivalent experience.
Experience
Essential criteria
- Previous relevant experience working in an office environment
- Knowledge of a range of clerical procedures and software programmes
Desirable criteria
- Experience working in a health care setting desirable
- Experience using SystmOne
- Experience using Choose & Book
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Marie Calvert
- Job title
- Clerical Lead
- Email address
- [email protected]
- Telephone number
- 01609 763787
- Additional information
Informal enquiries to Marie Calvert, Clerical Lead, Physiotherapy Department, Friarage, Northallerton Tel: 01609 763787
If you have problems applying, contact
- Address
-
The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
- Telephone
- 01642 850850, ext. 57396
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