Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Perioperative & Critical Care Services
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
Cyfeirnod y swydd
328-PCC-6395765
Cyflogwr
South Tees Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
The James Cook University Hospital
Tref
Middlesbrough
Cyflog
£22,816 - £24,336 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
02/08/2024 23:59

Teitl cyflogwr

South Tees Hospitals NHS Foundation Trust logo

Medical Secretary

Band 3

Trosolwg o'r swydd

The post holder will provide a comprehensive, effective and professional secretarial  and administrative support to a service.

Communicate effectively and courteously with a range of internal/external stakeholders, which may include patients on a daily basis. Stakeholders may include medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust. This list is not exhaustive.

Work with and effectively communicate with the team structure including line management.

The post holder will work on their own initiative and make decisions within their remit, referring to their line manager as appropriate.

 The role requires the individual to work as part of a multi-disciplinary team.

Prif ddyletswyddau'r swydd

Receiving, recording, sorting and distributing any form of communicatio and take appropriate action including escalation where appropriate.

Receive and make telephone calls  to/from patients, relatives, GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.

Acting as a point of contact for patients, carers, relatives and other members of the multidisciplinary team.

Dealing professionally with sensitive and challenging communication.

Assist with arranging and administering appointments and clinics as required by the service, e.g. urgent and routine referrals, elective admissions, and help to manage diagnostic lists.

please note this post may close at sufficient applicants.

Gweithio i'n sefydliad

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills.  You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the ‘about this job’ link and the documents will be attached at the bottom of the screen.

Manyleb y person

Knowledge & Skills

Meini prawf hanfodol
  • Excellent communication and interpersonal skills
  • Excellent planning, prioritisation and organisational skills
  • Efficient and accurate word processing skills
  • Awareness of General Data Protection Regulations and patient confidentiality
  • Efficient and accurate proof reading skills
  • Understanding o secretarial/clerical processes
Meini prawf dymunol
  • Trust experience, knowledge of STHFT policies and procedures
  • Experience in a clinical setting
  • Knowlege of medical terminology
  • Working knowledge of the functionality of Patient Administration System
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and cased note procedures

Qualifications & Training

Meini prawf hanfodol
  • GCSE in Maths and English or Functional Skills (level 2)
  • NVQ3 Level Secretarial or Business Administrative qualification, or equivalent of demonstrable experience (using the knowledge and skills criteria above
Meini prawf dymunol
  • Medical Terminology qualification
  • Audio-typing qualification
  • Customer Care qualification level 2

Experience

Meini prawf hanfodol
  • Secretarial and administrative experience
  • Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Meini prawf dymunol
  • Healthcare/STHFT or other NHS Trust experience
  • Previous experience workinh within a team

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Anne Foster
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01642 850850
Gwybodaeth i gefnogi eich cais

ext: 54643

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg