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Crynodeb o'r swydd

Prif leoliad
Clinical Support
Gradd
Band 3
Contract
Cyfnod Penodol: 7 mis (4 days between Monday-Friday, between 8.00am - 5.00pm)
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
328-CD-6306415-A
Cyflogwr
South Tees Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
The James Cook University Hospital
Tref
Middlesbrough
Cyflog
£22,816 - £24,336 Per annum (pro rata)
Cyfnod cyflog
Yn flynyddol
Yn cau
16/07/2024 23:59

Teitl cyflogwr

South Tees Hospitals NHS Foundation Trust logo

Medical Secretary

Band 3

Trosolwg o'r swydd

Previous Applicants need not apply

The pathology departments at North Tees and Hartlepool NHS foundation trusts and South Tees hospital NHS foundation trust are working collaboratively to develop a joint service with services being  delivered on both hospital sites, this will require cross site working as appropriate.

The post holder will provide an effective administration support service providing excellent communication skills and good customer care.
Work with and effectively communicate with the team structure including line Administration Team Leader Medical Secretary and Administration Manager.

The role requires the individual to work as part of a multi-disciplinary team.

To provide a high quality administrative support service and ensure  excellent customer care and experience for patients.

Carry out routine administrative duties pertinent to the service.

Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.
Order and receive stocks and stores.
Standard keyboard skills.
Transcription and or proof reading of clinics and other letters of a sensitive and confidential nature ensuring copy letters to other health care professionals / services are sent.
Receive and make telephone calls to/from GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.

Please note this post may close at sufficient applicants.

Prif ddyletswyddau'r swydd

The post holder will provide a comprehensive, effective and professional secretarial  and administrative support to a service.

The post holder will be expected to:

Communicate effectively and courteously with a range of internal/external stakeholders, which may include patients on a daily basis. Stakeholders may include medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust. This list is not exhaustive. 

 Work with and effectively communicate with the team structure including line management. 

To provide a high quality administrative service and ensure excellent customer care and experience for patients and other stakeholders.  

To ensure that all Trust Policies and Procedures relating to role are adhered to. 

The post holder will work on their own initiative and make decisions within their remit, referring to their line manager as appropriate.
 
The post holder will be predominantly office based and undertake the following activities:
 
 Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.
 
 Receive and make telephone calls  to/from patients, relatives, GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner. 
 
Interrogate case notes to identify relevant information and to ensure accuracy of correspondence. 

Gweithio i'n sefydliad

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills.  You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the ‘about this job’ link and the documents will be attached at the bottom of the screen.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • GCSE in Maths and English or Functional Skills (level 2)
  • NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the ‘knowledge and skills’ criteria above)
Meini prawf dymunol
  • Medical Terminology qualification
  • Audio-typing qualification

Experience

Meini prawf hanfodol
  • Secretarial and administrative experience
  • Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Meini prawf dymunol
  • Healthcare / STHFT or other NHS Trust experience

Knowledge

Meini prawf hanfodol
  • Excellent communication and interpersonal skills
  • Excellent planning, prioritisation and organisational skills
Meini prawf dymunol
  • Trust experience; knowledge of STHFT policies and procedures

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthArmed Forces CovenantBetter Health at Work Gold Award

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Lisa Campbell
Teitl y swydd
Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
01642 850850
Gwybodaeth i gefnogi eich cais

01642 850850 (ext 58277)

Jane Hill

Admin Manager

01642 854361

Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg