Job summary
- Main area
- Corporate Services
- Grade
- South Tees Healthcare Management Ltd Grade
- Contract
- Permanent
- Hours
- Full time - 39 hours per week
- Job ref
- 328-CP-6426922
- Employer
- South Tees Healthcare Management Ltd
- Employer type
- Private Sector
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Closing
- 25/07/2024 23:59
Employer heading
South Tees Healthcare Management Ltd
Medicines Counter Assistant
South Tees Healthcare Management Ltd Grade
Job overview
PLEASE NOTE THIS POST IS NOT AGENDA FOR CHANGE AND IS SUBJECT TO SOUTH TEES HEALTHCARE MANAGEMENT LTD TERMS AND CONDITIONS.
An exciting opportunity has arisen for a Pharmacy Counter Assistant to join a dedicated team working in the Outpatient Pharmacy at James Cook University Hospital. The post holder will be a key member of the outpatient’s pharmacy team, making major contributions to the daily workflow to ensure outstanding quality services for customers and service users.
Under the leadership of the pharmacy manager, the successful candidate will deliver outstanding services, ensuring that these are provided in accordance with the relevant professional, ethical, legal and locally agreed policies, procedures and standards.
Main duties of the job
The successful candidate will use excellent customer service skills to greet customers, hospital staff and service users both at the reception counter and via the telephone. They will accurately receive prescriptions into the pharmacy, and correctly receive payment for prescriptions and other items using the till.
THE SUCCESSFUL CANDIDATE MUST BE ABLE TO WORK THE REQUIRED HOURS COVERING EXTENDED OPENING HOURS.
Other responsibilities include providing advice on over the counter products, referring patients appropriately to the pharmacist, operating IT systems, and supporting stock management when necessary.
We are looking for a motivated and positive individual who can contribute to the efficiency of the outpatient pharmacy services, with outstanding customer satisfaction and communication skills. Applying candidates should be strong team players, be flexible to change and have confidence to effectively liaise with other health care professionals in a hospital setting. The successful candidate will be required to obtain the Medicines Counter Assistant Qualification via distance learning, if not already held.
Please note this post will close at sufficient applicants.
Working for our organisation
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Detailed job description and main responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the ‘about this job’ link and the documents will be attached at the bottom of the screen.
Person specification
Knowledge
Essential criteria
- Excellent customer service skills.
- Excellent written/oral communication skills.
Qualifications
Essential criteria
- GCSE Mathematics and English Qualifications
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jacqueline Gregson
- Job title
- Superintendent Pharmacist
- Email address
- [email protected]
- Telephone number
- 01642 854781
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