Job vacancy: Clinical Governance Support Officer, Mid Cheshire Hospitals NHS Foundation Trust, Crewe

Job summary

Main area

Administration

Grade

Band 3

Contract

Permanent

Hours

Part time
Job share
Flexible working

37.5 hours per week (Monday - Friday - hours to be discussed at interview.)

Job ref

412-CORP-70153

Employer: Mid Cheshire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Leighton Hospital
Town: Crewe
Salary: £22,816 - £24,336 pa pro rata
Salary period: Yearly
Closing: 02/08/2024 09:00

Clinical Governance Support Officer

Band 3

Detailed job description and main responsibilities

SERVICE DELIVERY

Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of agendas, documents and reports, and producing minutes. Recording information, ensuring that all information and documentation is produced to expected standards of performance and according to agreed timescales.
Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services.
Be conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of clinical governance and be able to obtain information from other sources.
Assist with the production of documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness of information.
Support Clinical Governance managers in their administrative functions including updating records, maintaining spreadsheets, inputting information/data, running reports and using relevant software, as service need requires.

GOVERNANCE

Maintain systems and processes to establish and maintain effective communication and confidentiality of information.
Assist with the maintenance of systems and processes to support clinical governance support functions.
Contribute to continuous improvement of clinical governance functions and patient services.
Contribute to the development and implementation of policies, procedures and guidelines related to clinical governance functions.
Ensure compliance with Trust policies, procedures and guidelines for self and others, taking action/alerting senior management if practice appears to contravene policy, or if concerned about any aspect of care.

MANAGERIAL / LEADERSHIP

Promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.

EDUCATION/LEARNING

Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to changing health care needs.

This job description is an outline of the role and function. It is not intended to describe all specific tasks.

Person specification

Qualifications

Essential criteria

3 GCSE’s (Grade A-C)
Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
ECDL or equivalent
NVQ 3 in Business Admin or relevant experience

Desirable criteria

Knowledge of medical terminology
Experience of supporting meetings and minute taking

Experience

Essential criteria

Previous administration experience, acquiring excellent organisational skills
Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
Awareness of the importance of equality and diversity

Desirable criteria

Understanding of computer systems used by the department

skills and knowledge

Essential criteria

Excellent verbal and written communication skills
Ability to prioritise own workload
Good interpersonal skills
Excellent time management and organisational skills
Proactively manage change

Employers have a legal responsibility to ensure that all employees have the right to work in the UK.

If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set requirements that must be met (such as a minimum salary requirement and being skilled to a certain level). Not all NHS roles are eligible for sponsorship for Skilled Worker visas.

We recommend that you use the information on the Home Office website to check if this role will be eligible.

Key Messages

• Please let us know if you require an adjustment to our recruitment process.

• We are a flexible working employer, so please talk to us about any flexible working requirements.

• All correspondence will be sent to the email address you have registered as your TRAC account.

• Recruitment is based on the Trust's values and behaviours and the criteria outlined in the Job Description for the role.

• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• Appointments are subject to a 6 month probationary period.

• LED Doctors are subject to a 3 month probationary period.

• Please provide a contact email address for referees. We will not request references until after you have been made a formal job offer.

• You will be required to pay for your DBS disclosure (where the post requires one). This will be done through installment from your payroll.

• We do not reimburse any travel to interview expenses.

• Some posts may have implications on existing NHS Pension Scheme arrangements. It is your responsibility to assess the potential impact that the post may have on your NHS Pension arrangements. For further information please visit the NHS Pensions Agency website: https://www.nhsbsa.nhs.uk/nhs-pensions

• International applicants can find guidance here: https://www.mcht.nhs.uk/work-us/international-candidate-guidance