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Crynodeb o'r swydd

Prif leoliad
Nursing
Gradd
NHS AfC: Band 7
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
493-ICB-6447313
Cyflogwr
NHS Cheshire and Merseyside Integrated Care Board
Math o gyflogwr
NHS
Gwefan
Cheshire
Tref
Chester
Cyflog
£43,742 - £50,056 pa
Cyfnod cyflog
Yn flynyddol
Yn cau
01/08/2024 23:59
Dyddiad y cyfweliad
14/08/2024

Teitl cyflogwr

NHS Cheshire and Merseyside Integrated Care Board logo

B7 Resolutions Manager

NHS AfC: Band 7

An exciting opportunity has arisen to be part of the changing shape of NHS commissioning in Cheshire and Merseyside. Our current organisational structure supports effective working both locally and across Cheshire and Merseyside as we develop as an Integrated Care System.

The population of Cheshire and Merseyside is diverse and growing and we are keen to see that diversity recognised within our own workforce. As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care. 

We welcome students, staff, people of all races, religions, genders, sexual orientation, physical abilities, backgrounds, and philosophies and those who are accepting of others. Our goal is to support all of our workforce in their work, if you believe you can bring your skills and experiences and an open-minded approach into our fast paced and dynamic organisation, we are committed to providing a positive and supportive experience for all of our staff.

Trosolwg o'r swydd

Do you have experience within Continuing Healthcare and looking for an opportunity to develop your career? Do you need a good quality work/life balance?

Would you like to gain experience in new areas? Are you looking for a supportive team culture in an organisation committed to service improvement?

Cheshire All Age Continuing Care Services is looking for a Resolutions Manager (Adult – all disciplines) to join our award-winning service on a permanent basis.

If you enjoy working in a fast paced, diverse work area and you have a keen appetite for service improvement and development this may well be the opportunity for you. Apply now, join our skilled, experienced, and friendly team and be part of the success story in Cheshire. The post is full time but part time applications will be considered.

Prif ddyletswyddau'r swydd

Resolutions Manager is a pivotal role for our service improvement, ensuring we deliver quality outcomes and learn from previous actions. You will be an autonomous and confident professional, who is able to produce work collaboratively with others.  Attention to detail will be key as well as analytical skills.

The post is suitable for a highly motivated, knowledgeable health professional with recent experience in the delivery of NHS Continuing Healthcare. The post holder will work within the remit of the National Framework for Continuing Healthcare and Previously Unassessed Periods of Care (PUPoC) Guidance.

 The Role of resolutions Manager is a leadership role supporting a team of staff to deal with requests to review decisions regarding NHS Continuing Healthcare Funding eligibility and previously unassessed periods of care.

An ability to meet with the public regularly, to listen, understand and explain processes will be a key activity as will representing the Integrated care Board at NHS England Independent Review Panels.

Gweithio i'n sefydliad

The service operates Monday to Friday between the hours of 9am-5pm.  All Age Continuing Care Service has a strong focus on the wellbeing of its staff and can offer regular 1-1’s, both formal and informal wellbeing activities and an employee assistance programme. Working remotely is possible some of the time, however the need to undertake community visits across Cheshire is also essential. staff are based in offices in Chester, Macclesfield, and Crewe.

 We are an ambitious service with a national reputation for the development and implementation of technology to improve the experience of staff, patients and carers. We are committed to the ongoing learning and development of our staff and provide opportunities in line with the CHC Competency Framework. Strong leadership encourages personal growth, learning and development and there are opportunities for learning and further study.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

You will be responsible for:

  • Leading a team of staff to ensure that targets are met, ensuring requests to review eligibility decisions and retrospectively review previously unassessed periods of care are met.
  • Reviewing, analysing, and actioning requests and recommendations from the Independent Review Panel.
  • Representing NHS Cheshire ICB at NHS Independent reviews providing complex verbal and in-depth information to the Independent Review panel members, families, and Solicitors / Representatives.
  • Overseeing and guide Continuing Healthcare Teams through local resolution and Independent Reviews.
  • Quality assuring patient information going to NHS England Independent Review Panel, which is subject to close legal scrutiny, dealing with the exchange of correspondence with legal representatives and advocates.
  • Identifying and leading on areas for service improvement and policy development within the sphere of Independent Review and related areas of Continuing Healthcare.
  • Managing highly complex, contentious, and sensitive cases which may be distressing and involve families in a state of high emotional arousal.
  • Establishing a system of data collection and reporting to inform the Senior Management Team in assessing and planning financial risk and the effective use of financial and physical resources.
  • Prepare statistical reports for the Performance Team.

 You can find a detailed job description and person specification in the documents section.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • RGN/RMN
  • Post Registration Qualification at degree or equivalent
  • Educated to degree level or equivalent level of qualification or experience in working at a similar level in specialist area
Meini prawf dymunol
  • MSc or working towards

Knowledge

Meini prawf hanfodol
  • In depth knowledge of NHS Continuing Healthcare and National Framework policy
  • Data protection legislation
Meini prawf dymunol
  • Health Law
  • Application of Decision Support Tool

Skills

Meini prawf hanfodol
  • Evidence of continued professional development
  • Excellent communication skills both verbal and written
  • High level analytical skills interpreting complex data and facts accurately
  • Good planning and organisational skills and Good presentation skills
  • IT Skills, ability to use Microsoft Office programmes (Word, Outlook).
  • Accurate data entry and text processing skills.

Experience

Meini prawf hanfodol
  • Minimum of 5 years post registration experience
  • Proven experience of working at a senior level (band 6 or above)
  • Evidence of management experience
  • Experience of multi-agency working
Meini prawf dymunol
  • Experience of using data and information to formulate recommendations and decisions
  • Experience within CHC and using health assessment tools

mobility

Meini prawf hanfodol
  • Ability to work flexibly across the geographical area of Cheshire and beyond.
  • Able to be flexible on working hours.

Bathodynnau ardystio / achredu cyflogwyr

Positive about disabled peopleMindful employer.  Being positive about mental health.

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Karen Smith
Teitl y swydd
Associate Director
Cyfeiriad ebost
[email protected]
Rhif ffôn
07342078115
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg