Job summary
- Main area
- Ward Clerk
- Grade
- Band 3
- Contract
- Permanent: The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this
- Hours
- Full time - 37.5 hours per week (Hours to be worked Monday to Friday)
- Job ref
- 373-SMH2373
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Bowmere Hospital
- Town
- Chester
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 07/05/2025 23:59
Employer heading
Ward Clerk
Band 3
Job overview
Have you ever wanted to work for the NHS and Make a Difference? Do you have experience of working in a busy office environment? Then this may be the role for you. We have a full time position available to work on our busy acute ward in Bowmere Hospital. We are looking for an experienced administrator to make this role their own and play an active part in our multidisciplinary team.
This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.
The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this
Main duties of the job
You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.
You will need to have strong IT skills and able to use a variety of Microsoft applications in addition to NHS specific applications such as System One, ESR, NHS Supply Chain and IPROC (training is provided).
You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.
Working for our organisation
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
We also offer up to three weeks’ induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.
Detailed job description and main responsibilities
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person specification
Qualifications
Essential criteria
- Good standard of general education including English to GCSE grade C or equivalent
- RSA II Typing qualification or equivalent
Desirable criteria
- ECDL
Knowledge and Expertise
Essential criteria
- Basic keyboard skills
- Excellent reception and telephone skills
- Excellent organisation skills
- Ability to prioritise work
- Clear and accurate written and verbal communication skills
Experience
Essential criteria
- Experience of using Microsoft Office, including Microsoft Word
Desirable criteria
- Experience of working within a Mental Health setting
- Experience of dealing with the public
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cathy Thomas
- Job title
- Resource Manager
- Email address
- [email protected]
- Telephone number
- 01244 39303
- Additional information
If you consider yourself Neurodivergent and need help to complete your application form, please contact [email protected] or telephone 01244 393100
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