Trosolwg o'r swydd

We are pleased to share an opportunity for a permanent full-time administrator to join our highly progressive older adult’s team here at Upton Lea. This post is 37.5 hours per week, working days Monday to Friday. We are looking for an enthusiastic, and resourceful individual with a can-do approach to join our team.

 You should possess a commitment to team working and a desire to deliver excellent standards of work. The successful candidate would be joining a fantastic team who support each other and strive to deliver an exceptional service for our patients.

 We aim to provide the highest standards in administrative support services to our colleagues across the west locality to maintain health, safety and, most importantly wellbeing of the people in our area.

We want all staff members to develop their skills through training and development opportunities.

The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.

Prif ddyletswyddau'r swydd

The successful candidate will be expected to provide a comprehensive administration service including diary management, undertake typing of correspondence, reports, agendas, and minutes using Microsoft teams copy typing. 

The successful candidate be responsible for co-ordinating. The administration of Inputting, referrals required on to our clinical system and maintaining the retrieval of information from relevant databases and to assist in the preparation of statistical, audit information on time limited projects as requested.

Liaise with GPs, Social Workers and other agencies responding to queries appropriately ensuring confidentiality at all times.

The successful candidate will answer the main phone line into the team, signposting calls appropriately, whilst demonstrating compassion and maintaining professional boundaries with callers.

The successful candidate will also be expected to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met, and that urgent work is accommodated.

This is a rewarding and varied role and applicants must be able to demonstrate a high level of expertise in typing and keyboard skills, excellent communication skills are essential.  The successful candidate will also be expected to provide cross cover for administration colleagues as and when required.

Gweithio i'n sefydliad

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
We also offer up to three weeks’ induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.