Swydd wag: Appointments Officer - Medical Imaging, Mid Cheshire Hospitals NHS Foundation Trust, CREWE

Crynodeb o'r swydd

Prif leoliad: Medical Imaging
Gradd: Band 3
Contract: Cyfnod Penodol: 6 mis
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 412-DCSS-01546

Cyflogwr: Mid Cheshire Hospitals NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Leighton Hospital
Tref: CREWE
Cyflog: £22,816 - £24,336 pa, pro rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 07/07/2024 23:59

Appointments Officer - Medical Imaging

Band 3

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

MAIN TASKS & RESPONSIBILITIES

Information

To maintain a comprehensive radiological examination appointment system for the Trust by ensuring all appointment requests are accurately input onto the appropriate system in a timely manner, in line with Trust & Government Guidelines.
To undertake a comprehensive search of systems to cross reference patient examinations to ensure no duplicate requests are inputted and ensure patient demographic data is accurate.
Where appropriate, to ensure requests are verified by x-ray Consultants and Principal Radiographers prior to appointing and providing necessary information to facilitate this process.
Take action as necessary to ensure patient DNAs are recorded and dealt with in line with Trust protocols.
To assist in modifying examination preparation sheets as and when necessary.

Communication

Regular communication with GPs, Outpatients, etc. using written and verbal communication regarding servicing / breakdown of rooms etc., which will affect patient diagnosis.
Daily contact with senior diagnostic staff and consultants regarding staffing, room availability and urgent requests.
Regular liaison with relevant parties concerning appointing private patients.
Produce appointment letters in a timely manner enclosing the correct preparation sheet and medication required according to Radiologist and Department guidelines/protocols.
Formulate and type letters to GPs and Consultants regarding examination requests as and when required.

Planning

Taking responsibility for closing, blocking or rescheduling lists or specific appointment times in order to maintain session templates.
Continually check all appointment slots are utilised to ensure efficient and effective use of Department resources.
Operate a comprehensive bring forward system for patients who are available for short notice appointments and outpatient follow-up appointments.

Additional Duties

Take part in the Personal Development Review process, identifying own training needs for continued personal development
Provide cover for sickness absence or annual leave as & when required across Radiology for Mid Cheshire Hospitals NHS Foundation Trust.
Undertake all administrative procedures pertaining to role which may on occasion include image transfer or reception duties.

Manyleb y person

Experience

Meini prawf hanfodol

Previous Clerical &/or Customer Care experience.

Meini prawf dymunol

Knowledge of Medical Terminology

Qualifications

Meini prawf hanfodol

GCSE Maths & English Qualification
Demonstrable working experience (equivalent to NVQIII or above)
Demonstrable MS Office Skills
ECDL Qualification (or equivalent)
RSA II Typing (or equivalent)

Meini prawf dymunol

Demonstrable working knowledge of MS Teams
Experience of using a CRIS System

Physical Demands

Meini prawf hanfodol

Experience of working in a pressurised & reactive environment
Ability to empathise with people, showing understanding for patients and relatives needs

Skills, Knowledge & Competencies

Meini prawf hanfodol

General communication & interpersonal skills
Communicate and interact with a multidisciplinary team
Problem solve and adapt to change
Work independently and prioritise own workload
Methodical / logical thinker
Excellent telephone manner

Meini prawf dymunol

Working knowledge of Data Protection Act
General knowledge of Freedom of Information Act

Other

Meini prawf hanfodol

Ability to work flexibly
Good health and attendance record

Employers have a legal responsibility to ensure that all employees have the right to work in the UK.

If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set requirements that must be met (such as a minimum salary requirement and being skilled to a certain level). Not all NHS roles are eligible for sponsorship for Skilled Worker visas.

We recommend that you use the information on the Home Office website to check if this role will be eligible.

Key Messages

• Please let us know if you require an adjustment to our recruitment process.

• We are a flexible working employer, so please talk to us about any flexible working requirements.

• All correspondence will be sent to the email address you have registered as your TRAC account.

• Recruitment is based on the Trust's values and behaviours and the criteria outlined in the Job Description for the role.

• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• Appointments are subject to a 6 month probationary period.

• LED Doctors are subject to a 3 month probationary period.

• Please provide a contact email address for referees. We will not request references until after you have been made a formal job offer.

• You will be required to pay for your DBS disclosure (where the post requires one). This will be done through installment from your payroll.

• We do not reimburse any travel to interview expenses.

• Some posts may have implications on existing NHS Pension Scheme arrangements. It is your responsibility to assess the potential impact that the post may have on your NHS Pension arrangements. For further information please visit the NHS Pensions Agency website: https://www.nhsbsa.nhs.uk/nhs-pensions

• International applicants can find guidance here: https://www.mcht.nhs.uk/work-us/international-candidate-guidance

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Aimee Siou
Teitl y swydd: Divisional Support Manager
Cyfeiriad ebost: [email protected]
Rhif ffôn: 01270 278377

Rhestr swyddi gyda Mid Cheshire Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

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Crynodeb o'r swydd

Teitl cyflogwr

Appointments Officer - Medical Imaging

Band 3

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Experience

Meini prawf hanfodol

Meini prawf dymunol

Qualifications

Meini prawf hanfodol

Meini prawf dymunol

Physical Demands

Meini prawf hanfodol

Skills, Knowledge & Competencies

Meini prawf hanfodol

Meini prawf dymunol

Other

Meini prawf hanfodol

Bathodynnau ardystio / achredu cyflogwyr

Gofynion ymgeisio

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

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