Job summary
- Main area
- Team Operations Manager
- Grade
- Band 8a
- Contract
- Secondment: 12 months
- Hours
- Full time - 37.5 hours per week (Monday to Friday 9am - 5pm)
- Job ref
- 373-SMH2102
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- The Stein Centre
- Town
- Birkenhead
- Salary
- £50,952 - £57,349 per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Team Operations Manager
Band 8a
Job overview
We have an exciting 12 month secondment opportunity for the role of a Team Operations Manager over the Birkenhead Community Mental Health Team (CMHT) within Cheshire and Wirral Partnership.
This role entails the management of the CMHT across the Birkenhead footprint ensuring the service is managed efficiently and effectively and a high standard of patient care is maintained. The post holder will be responsible for the effective management and ensuring that systems and processes are in place for training and development of the CMHT workforce.
The post holder will ensure that the service user and carer experience is enhanced by the delivery of high quality treatment and care whilst making the best use of available resources.
Main duties of the job
· To operationally manage the Integrated Specialist Community Mental Health service, including recruitment, appraisal, personal and professional development and supervision.
· To be responsible for the delivery of a seamless, integrated service for patients living in Wirral.
· To be responsible for service development and the continued development of an integrated approach to care with primary and secondary care and social service.
· To be accountable for service quality and working collaboratively with other agencies.
- To be responsible for ensuring the delivery of high quality evidenced based Community Care for Service Users and Carers under the care of the Integrated Specialist Community Mental Health service.
Working for our organisation
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Detailed job description and main responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email – [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person specification
Qualifications
Essential criteria
- Registered Mental Health Professional (RMN, Professional Social Work, Occupational therapy or other relevant health qualification as recognised by the HCPC or NMC
- Current NMC, HCPC registration or Social Work England
- Educated at Masters Level or equivalent
- Recent post qualification study
- Evidence of CPD
- 4 years post qualifying experience in health and / or social care
Knowledge & Expertise
Essential criteria
- An awareness of 5YFV and clinical governance priorities
- In-depth knowledge and understanding of the Mental Health Act and the Mental Capacity Act and other appropriate legislation
- Clear understanding of the importance of information and advice and alternative ways to support identified outcome - e.g. assisted technologies, health interventions
- Excellent knowledge of Safeguarding and the impact that it has on service users and families
- Sound understanding of the integration agenda
- Sound understanding and awareness of government agendas, policies and key briefing as applied to adults and carers and the ability to translate this into service requirements
- Ability to evaluate practice against professional standards as set by HCPC/NMC Working knowledge of information systems and an ability to use IT
- Demonstrates knowledge and awareness of personal responsibilities in the area of risk management and health, safety and welfare both in terms of self and others
- Knowledge, experience and understanding of the process involved in financial and budgetary control and planning
- A good understanding of administrative functions
- An understanding of Health and Safety principles
Experience
Essential criteria
- 2 years relevant experience of a senior supervisor role in a front line health or social care setting
- Evidence of developing and maintaining good working practices with a wide range of customers and other stakeholders
- Experience of representing services at multi-agency forums, making informed, sound decisions
- Experience of achieving service improvement through a quality assurance process
- Experience of working effectively in a high pressure environment
- Experience of working with Adult service users and Carers
- Experience of managing complex cases and undertaking risk assessments
- Experience of managing complex staff issues
- Experience of proactive problem solving
- Experience of safeguarding and chairing safeguarding meetings
- Understanding of work in relation to Mental Capacity and best interest decision making
- Experience of working in a multidisciplinary interagency framework
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Neal Fenna
- Job title
- Head of Clinical Services
- Email address
- [email protected]
- Telephone number
- 07771807427
- Additional information
If you consider yourself Neurodivergent and need help to complete your application form, please contact [email protected] or telephone 01244 393100
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