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Job summary

Main area
Outpatients
Grade
Band 2
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
100-ACS179-0724
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili General Hospital
Town
Carmarthen
Salary
£22,720 per annum pro rata
Salary period
Yearly
Closing
07/07/2024 23:59
Interview date
12/07/2024

Employer heading

Hywel Dda University Health Board logo

Health Care Support Worker

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

If you are a dynamic and caring individual who would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you. 

We have an exciting opportunity for a part time Band 2 Health Care Support Worker within our busy Outpatient Department, based at Glangwili General Hospital, Carmarthen.

Outpatients is the front door to the patient’s journey into planned health care and the exit to successful health management. Outpatient services offers experience in a wide range of specialities and is a diverse, multidisciplinary environment requiring flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.

Outpatient services are committed to the Heath Boards values and prides itself in providing a positive patient experience in how we value our patients in the communities we work in.

Main duties of the job

The successful candidate will be forward thinking and fully encompass the Health boards values in their work. You will require excellent communication skills and the ability to act as a patient advocate. 

The post is for a 30 hours per week, part time position, the service is currently Monday - Friday with hours ranging between 8am – 6pm and occasional evening clinics until 8pm.

You will work as part of the nursing team performing a range of duties to ensure the smooth provision of clinics. You will undertake a range of clinical observations/tests required for various clinics.

You will also be required to act as a chaperone during consultations and assist clinicians with procedures.

You will help to maintain high standards of cleanliness and ensure that infection control policies are followed.  

Full training and induction will be given to the successful candidate.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 12/7/24

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (six of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

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Person specification

Qualifications and Knowledge

Essential criteria
  • Good level of general education
  • Have an understanding of requirements of the role
Desirable criteria
  • Possess or working towards NVQ Level II Award
  • GCSEs or similar qualifications
  • Previous hospital experience

Experience

Essential criteria
  • Experience of working as part of a team
Desirable criteria
  • Previous experience in working in a caring setting

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerCarer Confident -Accomplished - WelshStep into healthCarer Confident -AccomplishedDefence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 BronzeStonewall Diversity Champion Cymru

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sara Gowman
Job title
Senior Sister, Outpatients
Email address
[email protected]
Telephone number
01267 227835
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