Job summary
- Main area
- Admin and Clerical
- Grade
- Band 3
- Contract
- Permanent: Meet the needs of the service
- Hours
- Full time - 37.5 hours per week
- Job ref
- 028-AC084-0325
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- Singleton Hospital
- Town
- Swansea
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 07/04/2025 23:59
Employer heading

Administrative Assistant
Band 3
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Job overview
We are looking for a friendly, reliable, and motivated Administrative Assistant to join our team here in Microbiology, Singleton Hospital. The ideal candidate would have a flexible and friendly approach to teamwork and will have a non-judgemental attitude. Professionalism at all times is a must within this environment and must have a great work ethic.
Main duties of the job
The role involves providing comprehensive administrative and clerical support to the administrative and diagnostic services of the department.
The post holder will be a key member of the administrative team, working closely with the Business Support Manager, Office Supervisor, and laboratory staff to provide clerical support and contribute to providing excellent service for our colleagues and patients. This is a key supporting role and will include reception duties, data input, electronic filing, and input of test requests.
Joining our team you’ll be responsible for providing general and administrative duties as well as answering the phones and greeting customers and visitors to our department. You’ll be assisting with organising meetings and diary management sorting and distributing the post and updating our databases. In addition you’ll be undertaking routine financial processes and help with other duties as directed.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.
Our organisation is guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve.
Detailed job description and main responsibilities
Key Requirements:
You will need to have good and accurate literacy, numeracy and administrative skills with the ability to analyse information to solve general queries. You’ll also need good keyboard skills.
As you’ll be managing a variety of relationships with different stakeholders so it’s important you have good communication skills and can work on your own initiative.
Good planning and organising skills are key for this role and you should be used to working under pressure to meet deadlines allowing flexibility and resilience.
The main skills needed for this role are;
- Professionalism
- Organization skills
- Time management
- Interpersonal skills
- Written communication skills
- Verbal communication skills
- Attention to detail
- Microsoft Word, PowerPoint, and Excel experience
- Adaptability
For further details please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- Demonstrable proven experience of working as an Administrator
- Intermediate IT skills / GCSE/NVQ Level 3, or equivalent experience
Desirable criteria
- Customer service
Experience
Essential criteria
- Demonstrable experience in an administrative role
- Experience of communicating with colleagues and the public
Desirable criteria
- Working in an NHS environment
- Use of Procurement Systems
Skills
Essential criteria
- Organisation and time management
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Benjamin Davies
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07917564050
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