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Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

A permanent full time vacancy has arisen for a Payroll Team Leader within Employment Services Division in NHS Wales Shared Services Partnership. The position holder will lead a team and will provide a complete and comprehensive Payroll Service to the employees of NHS Wales. It will be necessary at times, to work on a self managed basis to ensure consistent high level of performance delivery in a confidential, accountable and customer focused manner. The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Contribute to the provision of a comprehensive payroll service to employees of NHS organisations contracted to the NWSSP (NHS Wales Shared Services Partnership) through a Service Level Agreement. Lead responsibility for a dedicated Payroll Team. Act as the lead contact for a designated Organisation(s) and ensure that the service provided is meeting agreed quality standards through a customer-focussed approach. A key aspect of this role will be the continual review of the payroll policies and processes and to identify and implement changes to service provision by promoting improved ways of working within the NWSSP and stakeholder organisations. Assist the Payroll Services Manager in the implementation of new systems and procedures in line with new legislation. Manage, train and develop the Senior Payroll Officers, Payroll Officers and Payroll Assistants in all aspects of their work. This will include responsibility for supporting and developing individuals within the Team through regular performance updates and Personal Development Reviews for designated staff. Liaise with the other Team Leaders to ensure a consistent approach to working practice and to ensure sufficient supervision is available within the payroll function. Ensure that all requests are handled efficiently and effectively by the Team, whilst maintaining responsibility for specific areas of payroll activity. 

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.