Job summary
- Main area
- Information Governance
- Grade
- Band 5
- Contract
- 12 months (fixed term for 12 months to cover secondment)
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC114-0724
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £28,834 - £35,099 per annum
- Salary period
- Yearly
- Closing
- 25/07/2024 23:59
Employer heading
IG DPO Support Service Officer
Band 5
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
We have an exciting opportunity within the Clinical Directorate, Information Governance team for an Information Governance Data Protection Support Service Officer. This post is offered on a Fixed Term/Secondment basis until 23rd August 2025.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The role will require some knowledge of Information Governance, Data Protection and Confidentiality, in order to provide professional advice and guidance to our subscribed General Medical Practices (GMP’s) and Community Pharmacies (CP’s).
Ideally you will have a recognised qualification or experience in Information Governance, although candidates who have a broad understanding will be considered.
You will be working as part of a dynamic and friendly team to raise the profile of data protection and information governance by supporting GMP’s across Wales.
This role will have a base of any of our DHCW Offices.
Part-time, job share and/or flexible working (including home working) options are also available.
Main duties of the job
As a key contact point for service enquiries, the ideal candidates must be dynamic and have a flexible approach to working, along with excellent communication and organisational skills, in order to provide a first-class service.
Day to day you will be responsible for supporting General Medical Practices and Community Pharmacies with their general enquires, providing training, auditing processes and developing support materials.
Experience in the NHS Information Governance and/or working in a Primary Care setting are desirable but not essential.
Due to geography and spread of our service you will be required to have a flexible approach to work and be able to travel on occasion to various sites across Wales as required; this may require overnight stays.
Working for our organisation
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Detailed job description and main responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Supporting the Delivery of the DPO Service across NHS Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications and/or Knowledge
Essential criteria
- Relevant Degree or equivalent experience
Desirable criteria
- Registration with a relevant professional body
- Relevant higher degree level development/ post graduate qualification
Experience
Essential criteria
- Producing high quality information
- Working on projects that support better IG practices
- Working across organisational and professional boundaries
- Knowledge of Data Protection Language and Terminology
Skills and Attributes
Essential criteria
- Excellent Communication Skills and the ability to deal with a range of stakeholders
- Ability to develop and maintain effective working relationships across multi functional teams
- Excellent organisational skills and the ability to manage complex workloads
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Cora Suckley
- Job title
- DPO Service Manager
- Email address
- [email protected]
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