Job summary
- Main area
- IT
- Grade
- Band 6
- Contract
- Secondment: 10 months (to 09/12/25)
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC033-0225-CVL
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £37,898 - £45,637 per annum
- Salary period
- Yearly
- Closing
- 05/03/2025 23:59
Employer heading
Senior Configuration Support Analyst - INTERNAL TO NHS
Band 6
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
PLEASE NOTE WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY NHS WALES
We are looking to recruit a highly enthusiastic, self-motivated individual to join our friendly team as a Senior Configuration Support Analyst.
Applications are invited from individuals with a background working in pharmacies with knowledge of pharmacy stock control systems and are keen to develop their skills in an Information Technology environment.
Digital Health & Care Wales is the national strategic IM&T organisation responsible for the design, development, delivery and service management of ICT systems for the NHS in Wales. We play a key role in the delivery of safe, effective healthcare for patients across the whole of Wales. This means ensuring that whilst IT systems store information securely they also allow the relevant information to be available to the right staff, in the right place, at the right time across NHS Wales to support patient care.
Experience of working within a Hospital/Clinical environment is essential for this post and experience/knowledge in the following areas would be advantageous:
- Working within a Hospital Pharmacy environment.
- Working with the old and new Hospital Pharmacy Systems.
- Working with local and national analysers and system interfaces.
- Working practices at an all Wales and multi-discipline level.
- Compliance to GPhC standards.
- Good understanding of ITIL practices.
- Experience of thorough end to end testing.
Main duties of the job
- Provide essential clinical input to DHCW technology and change management projects as a specialist adviser and subject matter expert.
- Undertake specific training activities to support projects to highlight the role of the clinical team within DHCW
- Develop clinical assurance processes such as data integrity and quality, patient safety, and clinical benefits and ensure compliance with national patient safety and clinical risk models / processes
- Review key documents, strategies, test plans, data, cases and scripts.
- Support project Communication Plan and when required, present at key clinical forums.
- Contribute to the development of; relevant design standards, nomenclature, coding and decision support activities.
- Configure the All Wales Hospital Pharmacy System to the agreed requirements and standards of All Wales hospital pharmacies.
- Supervise other Hospital Pharmacy System Configuration personnel and offer support and guidance to them as required.
- Support go-live activities of the Hospital Pharmacy System on-site, providing advice, guidance and configuration work as required.
- Conduct clinical research & development including the production of surveys to assess the impact of existing and emerging best practice, and new ways of working.
This list is not exhaustive please see the attached job description for more details.
Working for our organisation
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Detailed job description and main responsibilities
Please see the attached job description where you can find further details of the job and the main responsibilities.
This post is secondment for 10 months.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Clinically related degree in an associated professional field or equivalent qualification / experience in a hospital pharmacy.
Experience
Essential criteria
- Using their clinical experience, he/she will be expected to provide advice and guidance on hospital pharmacy and in particular the national hospital pharmacy system.
- Significant experience in the use of hospital pharmacy information management systems
Skills and Attributes
Essential criteria
- Ability to communicate with staff up to a senior level on complex business or clinical processes.
- Ability to learn new technologies and IT systems quickly through specialist training courses and self-study.
- Ability to organise own work effectively and work on own initiative.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Thomas Sellwood
- Job title
- Principal Configuration Support Analyst (Hospital)
- Email address
- [email protected]
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