Job summary
- Main area
- IT
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC102-0624
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £35,922 - £43,257 per annum
- Salary period
- Yearly
- Closing
- 04/07/2024 23:59
Employer heading
![Digital Health and Care Wales logo](https://static.trac.jobs/employer-logos/65.png)
Senior Configuration Support Analyst
Band 6
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
As Senior Configuration Support Analyst, you will configure our Welsh Laboratory Information Management System (WLIMS) to the requirements and standards of pathology laboratories across NHS Wales. You will help develop documentation for system/user support and contribute to the development of clinical assurance processes. Alongside these duties you will take the lead role in testing WLIMS.
This will include;
· Taking the lead role in generating test data and the development of relevant test strategies.
· Writing and executing test plans and test scripts.
· Overseeing execution of those test plans and scripts.
· Collaborating with third-party suppliers and internal teams to ensure software and interfaces are appropriately tested.
· Assisting the WLIMS operational support team with all aspects of operational change.
Whilst doing so, you will learn and contribute to, the DHCW test framework and the rules governing how we test. You’ll also improve your skills by contributing to your Personal Development Plan (PDP).
Main duties of the job
What software will you be configuring and testing?
· The Welsh Laboratory Information Management System (WLIMS) is used by pathology staff to record and exchange information such as test results for multiple disciplines. This will include the transfer of information to other NHS Wales clinical applications to ensure an “end to end” testing approach.
· Intersystems TrakCare Lab and TrakCare Lab Enterprise
· Intersystems IRIS
· Data integration with other NHS Wales and 3rd Party clinical applications
What skills do you need?
· A good listener, you’re able to analyse information and not afraid to ask questions.
· Experience of working in a pathology laboratory setting
· A good communicator able to express your thoughts and opinions clearly.
· You’ll be comfortable signing off test phases. Careful to consider others’ opinions but confident to defend the conclusions you reach.
· Able to maintain relationships with other test teams.
· Applications are invited from individuals with a background working in diagnostic laboratories with knowledge of Pathology laboratory processes or Laboratory Information Management Systems, and are keen to develop their skills in an Information Technology environment.
· Knowledge of the different Pathology disciplines
· Knowledge of GxP regulations and system validation
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Detailed job description and main responsibilities
What else is helpful?
The following is helpful but not essential:-
· HCPC registration
· Experience working in using/testing healthcare software
· Experience of using InterSystems TrakCare Lab
· Experience of writing and reviewing test strategies and plans.
· Experience of writing and maintaining test scripts
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Degree clinically related (or equivalent) or experience in a pathology background
- Evidence of post graduate development – education training equivalent experience
Desirable criteria
- HCPC Registered Clinician
- ITIL V3 Practitioner or equivalent knowledge and experience
Experience
Essential criteria
- Significant experience in the use of Laboratory Information management systems
- Experience of testing including creating test data and providing input to test strategies, plans and scripts.
- Experience of creating, modifying and maintaining SOPs and audit documentation to comply with ISO regulations.
Desirable criteria
- Proven experience in the configuration, design and support of information and IT systems
Skills and Attributes
Essential criteria
- Ability to communicate with staff up to a senior level on complex business or clinical processes
- Ability to learn new technologies and IT systems quickly through specialist training courses and self study
- Ability to organise own work effectively and work on own initiative
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Gareth Evans
- Job title
- Diagnostic Applications Manager
- Email address
- [email protected]
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