Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC118-0724
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Location to be confirmed at interview
- Salary
- £25,524 - £28,010 per annum
- Salary period
- Yearly
- Closing
- 24/07/2024 23:59
Employer heading
Administrator
Band 4
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
The successful candidate will join the Corporate Services Team to provide comprehensive, confidential administrative, clerical and business support, to include elements of project support within the Corporate Governance Directorate.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The successful candidate will act as a point of contact for the team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team.
To provide administrative support including when appropriate to all team members to support a range of department initiatives.
Working for our organisation
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
Detailed job description and main responsibilities
We are looking for candidates who can demonstrate proven experience and strong skills in the following areas: -
- The right candidates will be highly literate, have experience of delivering in an Informatics environment.
- Excellent interpersonal, communication and organisational skills.
- Providing a diary management service with the ability to resolve conflicting diary appointments and schedules.
- Manage, organise, and support the planning of complex meetings, events, and conferences.
- Preparation of agendas and minutes, taking appropriate follow-up action as required.
- Provide an effective and efficient professional service when liaising with colleagues, partners, and the public.
- Co-ordination of Credit Card Purchases.
- Provide support in relation to asset management and estates/facilities services.
- Identifying problems or opportunities and take the necessary action. Good problem-solving skills and the ability to work under pressure.
- Provide support in relation to filing, audit support and maintaining records.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and/or Knowledge
Essential criteria
- Educated BTEC and/or Vocational Level 3 or A level or equivalent; plus knowledge of specialist function, organisational policies and procedure
Experience
Essential criteria
- Demonstrable experience in an administrative role.
- Previous experience of dealing with customers, clients and/or members of the public
- Experience of project support workProfiad o waith cefnogi prosiectau
- Experience of transcribing and minute taking
Skills and Attributes
Essential criteria
- Good knowledge of MS Office Suite
- Ability to work on own initiative and manage own workload
- Good Communication and organisational skill
- Ability to work to deadlines and under pressure
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Yvonne Waughington
- Job title
- Office Manager
- Email address
- [email protected]
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