HealthJobsUK

Job overview

An opportunity has arisen for a Programme Administrator to join the River Business Unit, in NHS Executive.  

We are looking to recruit a highly organised individual who is proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word. It is vital that the successful candidate has advanced typing skills, excellent attention to detail and can cope well under pressure. Experience of minute taking and transcribing minutes is a part of the role and is therefore an essential criterion.

If you have the above skills and want to be part of a dynamic team who are supportive, friendly and fun, then this is the post for you!! We would be delighted to receive applications from experienced personnel who are looking to develop their skills in an exciting role supporting the NHS Executive.

For further information please contact Nia Miles, Senior Administration & Governance Manager, [email protected]

Main duties of the job

·         Provide and receive routine information orally, in writing and electronically to inform work colleagues, the public and external organisations using tact and persuasive skills when necessary i.e. when dealing with angry/upset members of the public in the event of an emergency/outbreak etc

·         Work as part of the administrative team, ensuring effective communication between departments and providing information and advice in a timely manner

·         Provide an effective and professional service when liaising with colleagues, stakeholders and the public

·         Meet and greet visitors in a professional and polite manner, ensuring adherence to office protocol

·         Manage the telephony system/switchboard, direct telephone calls appropriately and relay messages accurately and in a timely fashion (calls may be confidential and sensitive and be from a range of internal/external individuals and organisations)

·         Setting up, managing and maintaining filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information

·         Deal with personal emails and take action on delegated emails at managers’ request and supervision

Working for our organisation

The NHS Executive works in partnership for and on behalf of Welsh Government, in and with the NHS in Wales and is hosted by Public Health Wales. 

Our key purpose is to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience, reduced variation, and improvements in population health.

We do this by providing strong leadership and strategic direction – enabling, supporting, and directing NHS Wales to transform clinical services in line with national priorities and standards. 

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/