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Job summary

Main area
Health Courier Service
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Core hours are 7am-5pm, to be agreed on recruitment)
Job ref
043-EA060-0724
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Denbigh Regional Stores
Town
Dinbych
Salary
£23,159 - £24,701 per annum
Salary period
Yearly
Closing
24/07/2024 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Health Courier Services Head Driver

Band 3

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

 

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

 

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

 

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

The post holder works in Health Courier Services (HCS) Operations and supports the co-ordinated delivery of HCS and Supply Chain (SC) services and ensures they take place as per contractual agreements.

They liaise closely with the HCS Controller/Scheduler and also external contacts and /or Clinical departments at hospitals, GP surgeries, clinics, day centres, nursing homes and the Blood Banks. In addition, the post holder supports the efficient operation of the HCS, SC and Laundry day to day operations and links with Day Control services and is the first operational point of contact for enquires relating to Logistics transport for area.  Close liaison with all parties is paramount to provide transport of the highest calibre.

Main duties of the job

The Health Courier Service provides the transportation of non-patient items including pathology, medical equipment, medical records, blood and associated blood products etc. This is an exciting opportunity to join a committed developing team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac 

Person specification

Qualifications

Essential criteria
  • Full Driving License 5 GCSE grade C or above to include English language and maths, or equivalent, on appointment
Desirable criteria
  • C1 (Driver CPC) Licence holder and LGV 2 may be required where necessary
  • Basic First Aid including Emergency Resuscitation Techniques.

Experience

Essential criteria
  • Driving a range of vans/light commercial vehicles
  • Dealing with customers and liaison with internal and external NHS contacts, patients and public
Desirable criteria
  • NVQ in first line supervision

Knowledge

Essential criteria
  • Sound geographical knowledge of area served and ability to read a map
  • Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities
Desirable criteria
  • Sound knowledge of use of a range of vehicles up to and including 7.5 tonnes plus (where required), and relevant equipment, and basic knowledge of vehicle maintenance

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau Apprenticeships

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Rowena Thomas
Job title
Regional Manager
Email address
[email protected]
Telephone number
07766497344
Additional information

 

 

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