HealthJobsUK

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

An exciting opportunity has arisen for a Band 2 Warehouse Service Support Team Assistant based at Denbigh Regional NHS Stores.

The post holder will be responsible for providing Customer Services Support to customers serviced by our Regional Warehouse in Denbigh.  Sets of daily tasks are to be undertaken such as; clerical and administrative support, courteous and efficient call handling from stakeholders via telephone or Action Point system. Data input via the Oracle WMS system, liaising with warehouse staff, effective stock purchasing, raising orders and discrepancies, liaising with suppliers. 

Working pattern will be fixed at 37.5 hours per week.

Main duties of the job

The successful candidate will have experience working in a busy office environment with an understanding Warehouse and Administrative Support within Supply, Logistics and Transport remit.  Able to provide an efficient and professional service to meet NWSSP objectives. Be a team player with excellent communication skills, who will be required to adopt a flexible approach to any activities undertaken which will require the exercise of initiative, although also operating within procedural guidelines. Liaison with internal staff at all levels, Stakeholder's and external suppliers. Have experience of working within a busy office environment and be IT literate.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.