Job summary
- Main area
- Administrator/Legal
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 043-AC232-1124
- Employer
- NHS Wales Shared Services Partnership
- Employer type
- NHS
- Site
- Companies House
- Town
- Cardiff
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 19/11/2024 23:59
Employer heading
Administrator
Band 3
If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
We are looking for a candidate to join the NHS legal service as an Administrator. The successful candidate will support the Inquest Team and Inquest Team Leader with operational management of the team including administration, diary management, setting up client and witness meetings, billing, electronic filing and file opening, closing and archiving. The role also involves liaising with Court staff, barristers chambers and clients via email and by telephone.
Main duties of the job
• To provide comprehensive administrative support to all staff within NWSSP Legal & Risk Services.
• To adopt a flexible approach and to work unsupervised daily. The supervisor/manager is available for reference, as required.
• The post holder is responsible for prioritising own workload, using initiative as to what is routine and what is urgent.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and knowledge
Essential criteria
- Good standard of general education up GCSE level or equivalent
- Level 4 qualification in a relevant subject or equivalent experience.
Experience
Essential criteria
- Experience of carrying out a wide range of administrative duties in a demanding office environment.
- Experience of successful team working
- Experience of dealing with confidential and sensitive data
Desirable criteria
- Experience of working within the NHS.
Skills and attributes
Essential criteria
- Developed interpersonal skills with the ability to build relationships at all levels
- Ability to plan and prioritise workload to meet deadlines and deal effectively with conflicting priorities
- Proficient in the use of IT packages e.g. Microsoft Office with the ability to master new applications
- Able to work autonomously and as part of a team
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential criteria
- Deliver excellent customer service to our internal and external customers, helping us to maintain the customer service excellence standard
- Demonstrates the values of our organisation: - Listening and Learning - Working Together - Taking Responsibility - Innovating
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Kamila Kubryn
- Job title
- Inquest Team Leader
- Email address
- [email protected]
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