Job summary
Employer heading
Bursary Administration Assistant
Band 3
Job overview
This permanent full-time post offers an exciting opportunity to join the Nursing and Health Professional Education Directorate, working within the Education, Commissioning and Quality team (EC&Q), providing admin support for the Bursary Relationship Manager.
Main duties of the job
The post will provide administrative support to enable the bursary team to meet their objectives. You will have advanced IT skills and be confident in creating and maintaining complex trails of communication. The ability to establish and maintain working relationships with internal and external staff and stakeholders ensuring all aspects of administrative support is delivered is essential. You will also be able to handle correspondence relating to sensitive situations sympathetically and fairly.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- GCSE English and Maths Grade C or equivalent
- Knowledge of general data protection requirements
- Commitment to ongoing professional development
Desirable criteria
- A Levels or equivalent experience
- Knowledge of finance processes
- NVQ Level 3 in Business Administration or equivalent knowledge and experience
Experience
Essential criteria
- Experience of working in an administrative role across all levels of staffing
- Experience of dealing with a wide range of queries in a professional manner
- Demonstrable experience of applying administrative systems and procedures, making improvements where necessary.
- Evidence of handling confidential and sensitive information
- Experience of working to deadlines
Desirable criteria
- Experience of working in the NHS
Aptitude and Abilities
Essential criteria
- Advanced IT skills, proficient in using MS Office
- Ability to establish and maintain working relationships with internal and external contacts
- Ability to maintain strictest confidentiality at all times
- Ability to use initiative in solving problems
- Responding to queries ensuring compliance with standard procedures and practices
- Commitment to ongoing professional development
Desirable criteria
- Ability to speak Welsh
Other
Essential criteria
- Ability to travel to attend meetings across Wales
- A flexible approach to work
Values
Essential criteria
- Proven ability to work effectively in a team.
- Ability to use own initiative.
- Commitment to providing a high quality service
- Approachable and Adaptable
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Caroline McArdle
- Job title
- Welsh Bursary Relationship Manager
- Email address
- [email protected]
- Additional information
Abbilea Oldfield, [email protected]
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