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Job summary

Main area
Administration Services
Grade
Band 7
Contract
Permanent
Hours
37.5 hours per week (Full time flexible working can be considered)
Job ref
448-AMB-6870916
Employer
Cambridgeshire Community Services NHS Trust
Employer type
NHS
Site
Dental Suite, Mill House, Brookfields Campus,
Town
cambridge
Salary
£46,148 - £52,809 Per annum, pro-rata
Salary period
Yearly
Closing
09/01/2025 23:59
Interview date
20/01/2025

Employer heading

Cambridgeshire Community Services NHS Trust logo

Dental Services Manager

Band 7

Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.

We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process. 

Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.

Job overview

Starting 1 April 2025.

Due to retirement we are looking to recruit a dynamic, experienced leader to operationally manage our community dental teams in Cambridge, Ely and Wisbech.  The successful candidate will be able to work in a fast paced environment and manage daily changing priorities.  They will possess excellent interpersonal skills, stakeholder management experience,  ability to foster a culture of inclusion, be forward thinking and demonstrate experience in managing quality improvement initiatives.

The jobholder will join a team of established and developing leaders who work across a large geography with a supportive team approach.  We encourage self development and offer a wide range of training opportunities.

Our dental teams offer a wide range of services including emergency dental, special care, epidemiology and minor oral surgery.

This is not a homebased role and the candidate will be expected to travel between locations.

 

Main duties of the job

To ensure the vision, purpose and objectives of the organisation is integrated into the service and team members’ objectives and appraisals reflect these priorities

To work closely with the General Manager and Leadership team in forecasting, planning, reviewing, and reporting on the contractual activity for the dental services

To be responsible for managing and developing the Locality Leads

Provide KPI management for area of responsibility in order that the Service meets its contracting requirements and local and national targets are met

To support the General Manager and Leadership team in the strategic planning for the service 

Provide leadership and direction for staff as a team and individually, focused on the Service Plan and the needs of internal and external customers, giving clear and measurable objectives.

 

Working for our organisation

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff  who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. 

Detailed job description and main responsibilities

1. To ensure the vision, purpose and objectives of the organisation is integrated into the service and team members’ objectives and appraisals reflect these priorities

2. To work closely with the General Manager and Leadership team in forecasting, planning, reviewing, and reporting on the contractual activity for the dental services

3. To be responsible for managing and developing the Locality Leads

4. Provide KPI management for area of responsibility in order that the Service meets its contracting requirements and local and national targets are met

5. To support the General Manager and Leadership team in the strategic planning for the service

6. Provide leadership and direction for staff as a team and individually, focused on the Service Plan and the needs of internal and external customers, giving clear and measurable objectives.

7. Promote a management style that acknowledges staff contribution and enhances motivation and development at all levels

8. Liaise with NHS partners and stakeholders across disciplines and organisations to ensure the integration of services and effective delivery.

9. Contribute to the strategy for the dental service by working with the General Manager and Leadership team to achieve continuous service improvements and efficient and effective care

10. Work with the General Manager to establish and maintain effective communication systems within the service, ensuring that staff are involved in planning and delivering health care

11. Work closely with the area Clinical Leads in integrated governance in the directorate, and work with the General Manager to ensure that integrated governance objectives are met

12. Lead on workforce planning for the localities, anticipating demand and future changes in training requirements that might be needed as services transform in liaison with Locality Leads

13. Lead within service in the monitoring of incidents and near misses, ensuring they are reported and responded to appropriately, risk management, controls assurance and complaints in a positive and sensitive way in accordance with Cambridgeshire Community Services

14. Lead on the monitoring of clinical governance systems

Person specification

Qualifications and Experience

Essential criteria
  • Degree or equivalent experience
  • Evidence of managerial development
Desirable criteria
  • Management qualification
  • Previous NHS experience

Experience

Essential criteria
  • Good track record of experience in management position
  • Experience of service development and transformation and evidence of achievement in implementing change
  • Good track record of managing a budget and delivering on demanding targets

Skills

Essential criteria
  • Excellent leadership and communication skills
  • Innovative in initiating and implementing change.
  • Ability to use tact, diplomacy, persuasion etc as well as authority to achieve objectives for CCS.

Employer certification / accreditation badges

Carers Friendly Tick award EmployersVeteran AwareArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerStep into healthNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nic Jeffrey
Job title
General Manager
Email address
[email protected]
Telephone number
07870817874
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