Job summary
Employer heading
Senior Content Developer
Band 6
Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.
We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.
Job overview
Are you a whizz with words? Are you passionate about improving health care access through digital innovation?
We are looking for a senior content developer to support the creation and growth of our patient facing digital platforms and patient portal. You should be a creative, motivated and self-driven individual who has the capacity to engage with staff, external stakeholders, families and young people in order to influence the delivery and promotion of the services.
We will expect you to work as part of our team demonstrating your ability to take responsibility for assigned areas of ongoing development and in return, you’ll be joining a team that values creativity, innovation, and a collaborative spirit and be at the forefront of our digital transformation.
This is a trust wide role, and although you will have a local base, the post requires flexibility and travel across the Cambridgeshire Community Services footprint.
Main duties of the job
The post holder will support the delivery and development of all trust-wide digital platforms and associated interdependent products in line with the organisation’s tactical and strategic priorities.
They will create written and visual digital content as directed through digital work plans, be responsible for the delivery of specific content to support digital products as well as approving and overseeing web content, animation and film scripts developed by wider team, streamlining and finalising in preparation for final sign-off.
Working for our organisation
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Detailed job description and main responsibilities
Support the content and product development of trust-wide digital platforms as directed by Digital Content Manager.
Create written and visual digital content as directed through digital work plans
Delivery of specific content to support digital products, for example, digital referral forms.
Take responsibility for approving and overseeing web content, animation and film scripts developed by wider team, streamlining and finalising in preparation for final sign-off.
Deliver in-person and online multi-agency sessions to understand content requirements and translate this into deliverable web and digital content.
Development and delivery of training programmes, workshops and events that will support staff and wider audiences to be competent and confident with digitalisation and support future innovation.
Support the management of all trust-wide content management systems (CMS) ensuring sites are monitored and updated.
To support and manage workflow and allocation of digital content delivery, monitoring progress and working to tight deadlines.
To support delivery of robust governance of allocation, creation and review of digital content.
Work with the Coproduction Leads to ensure that service users are included in the design and development of services which will support their individual access and improve long-term outcomes.
Person specification
Qualifications
Essential criteria
- Educated to postgraduate level or equivalent experience
- Evidence of continued professional development relevant to leadership
Desirable criteria
- PRINCE 2 Project management qualification or equivalent
Experience
Essential criteria
- Evidence of writing web content for websites, blogs etc
- Experience using Content Management systems
- Experience of engaging with a wide range of stakeholders in person and online
- Experience of a leadership role/s in statutory, voluntary or private sector
Desirable criteria
- Experience working for the NHS
Knowledge
Essential criteria
- Excellent communication skills both verbal and written
- Ability to work autonomously
- Ability to prioritise and respond flexibly to frequent changing demands
- Accepts responsibility and accountability for own work and recognises the limits of own authority within the role
- Excellent IT skills and an ‘eye for design’
Desirable criteria
- Knowledge of HTML, SEO and web analytics
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Adam Clarke
- Job title
- Digital Content Manager
- Email address
- [email protected]
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