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Job overview

The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely Imaging examinations. The role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on maintaining an on-going and ‘real time’ understanding of the department’s current and predicted position. These patients are on a cancer pathway and therefore strict timescales must be adhered to.

The post holder is required to work collaboratively with the multidisciplinary team internal and external to the organisation.

The post holder will need to work clinically assisting the team with patients as required.

Main duties of the job

• To support the leadership team, section heads and Radiology Consultants in maintaining patient flow through Diagnostic Imaging.
• To manage the maintenance of CRIS & eTrack to ensure it reflects the current bookings and capacity.
• With the Principal Radiographers and Modality Teams, identify patients by urgency appointments and engage plans to proactively pull patients into Imaging.
• Liaise with the cancer services team as appropriate, attending meetings as required.
• Assist with the booking of examinations as required.
• Troubleshoot with the Leadership team any issues with appointment availability. 
• Deal with enquiries liaising with the Principal Radiographers and Modality Teams where required.
• Transfer patients to the other modalities in urgent cases.
• Liaise with porters and resolve issues preventing prompt patient transfer.
• Ensure diagnostic requests are expedited promptly and escalate any delays to the appropriate person.
• Utilise IT systems to secure and record timely and accurate data relevant to the role and function.
• Support senior staff in predicting any shortfalls in capacity, taking delegated remedial action as required.
• To support the Principal Radiographers with administrative duties e.g. staff rota’s, meeting minutes and CRIS diary management.
• Cover clinical lists assisting the Radiographers when required.

Working for our organisation

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme;
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.