Job overview

We are currently looking to recruit an enthusiastic and motivated administrator to be part of a dynamic administration team based at Peterborough Admin Hub, Hampton. This particular role is within the Older Peoples Mental Health team and will be supporting the Nurses, Psychiatrists and Psychologists.

The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, families and colleagues.

We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff.

If this sounds like what you are looking for then we have a great opportunity that you might be interested in. The role of the Older People's Mental Health Administrator is varied, challenging, and rewarding and a steppingstone to progression within the OPMH team.

Main duties of the job

The post holder will provide a comprehensive administrative service within their team.

Word processing of all forms of correspondence, reports and summaries that are required by the team.
Using digital dictation to type letters.
Undertake diary management for clinicians and/or managers, as required.
Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
Inputting and updating service user information and service user/team activity on computerised information systems, creating service user
notes where necessary and according to policy.
Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track
and receive notes in a timely manner.
Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information
and signposting as requested and appropriate. Deal with difficult callers in a calm and effective manner.
Undertake training of new staff as directed by Line Manager and/or other managers.

Working for our organisation

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
 
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
 
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.