Job overview

An exciting opportunity has arisen to join our small and friendly team at Cambridgeshire and Peterborough NHS Trust.  We are looking for an enthusiastic and motivated individual with excellent interpersonal skills to work as a Receptionist for our Headquarters and Resource Centre.

The Receptionist offers a comprehensive service with a busy and often demanding environment so candidates will need to be confident and adaptable to change.

Main duties of the job

1.    Ensure telephones are answered in a timely and helpful manner redirecting calls where necessary.

2.    Ensure a professional and effective front of house service is always maintained.  Dealing with queries from service users, carers or staff in person or on the telephone, convey messages clearly and precisely and transfer calls as necessary while maintaining confidentiality at all times.

3.    Book taxis, couriers and portering services as and when required.

4.    Support the issue and regulation of staff ID badges.  Create cards, run reports and ensure staff/building security remains paramount.

5.    Assist the EPRR/On-call Team with preparation and distribution of the Senior Management on-call rota.  Prepare and distribute meeting invitations and weekly resilience call information.

6.    Assist the EPRR/On-call Team with new manager onboarding procedures.

7.    Liaise with site Duty Practitioners and circulate weekly rota.

8.    Oversee room induction emails.  Book rooms / portering services where appropriate.  Book resources requested for room hire and events.

9.    Be responsible for booking out keys.  Maintain tracking diary and record log.

10. Assist with MHA Tribunal meetings as and when required, ensuring visitors are provided with equipment and paperwork required for meetings.

11. Oversee key tracker cabinet.  Charge alarms and raise maintenance concerns where necessary.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and well-being of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. 

For further information on CPFT, please visit our website at www.cpft.nhs.uk