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Job summary

Main area
Ward U3
Grade
Band 2
Contract
Permanent: Full Time or Part Time/ Flexible working hours may be considered
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (8:00 to 16:00 Monday - Friday and weekend working)
Job ref
180-B-246066
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division B
Town
Cambridge
Salary
£22,383 p.a. pro rata
Salary period
Yearly
Closing
28/07/2024 23:59
Interview date
02/08/2024

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

Ward Clerk - U3 Haematology

Band 2

Job overview

An exciting opportunity has arisen for a Band 2 Ward Clerk  to join the team on the Haematology  Ward U3 .

You will be a well organised and enthusiastic individual,  able to work both independently and within a team. You will provide an efficient and effective administration service. You will need excellent communication skills and the ability to prioritise your workload and work well under pressure. You will liaise with staff at all levels in a confident manner, be willing to learn and work proactively on your own initiative. Having excellent attention to detail is essential. You should have excellent verbal, written, IT and customer care skills with a good understanding and practical experience of Microsoft applications. You must be well presented, friendly and welcoming to all and uphold our Values of Together, Safe, Kind, and Excellent at all times.

Main duties of the job

To contribute to the provision of a professional clerical / administration and reception service to Ward U3 Haematology and all its users including patients, relatives and colleagues.

To ensure the smooth running of the ward by maintaining the link between the Matron, ward manager and the patient.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

 

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

 

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

-        or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 28-July-2024.

Interviews are due to be held on 2-August-2024.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level or equivalent.
Desirable criteria
  • Educated to GCSE level A-C or equivalent.

Experience

Essential criteria
  • Planning and organising straightforward tasks.
  • Working within agreed guidelines to set timescales.
  • Experience of using IT packages.
  • Previous relevant experience.
Desirable criteria
  • Experience of working in an office environment or reception.
  • Experience of customer service or dealing with the public.
  • Previous experience of working in the NHS.
  • Previous experience of working with medical records.
  • Experience of call handling.

Knowledge

Essential criteria
  • Understanding of confidentiality.
  • Understanding of customer service.
Desirable criteria
  • Understanding of filing/library systems.
  • Basic knowledge of the Trust.

Skills

Essential criteria
  • Ability to work as part of a team.
  • Good communication skills including telephone, email, face to face.
  • Ability to follow processes and procedures.
  • Ability to manage time working to schedule and timescales.
  • Basic IT skills – ability to use Microsoft Office Outlook.
  • Good organisational skills.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail.
  • Ability to adapt to change.
  • Ability to work under pressure.
  • Ability to store and safeguard confidential documents.
Desirable criteria
  • Ability to touch type.

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeDisability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ben Williams
Job title
Senior Sister
Email address
[email protected]
Telephone number
01223 388132
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